NinerNet Communications™
Blog

Corporate Blog

Quarterly kwacha rate review, Q2 2017

1 April 2017 08:36:39 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are maintaining our retail kwacha prices until the next quarterly review.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 157.50
  • mailONE hosting plan (monthly): ZMW 105.00
  • gTLD domain (annually): ZMW 199.50

Our kwacha rates are available on our website.

Final notice of change of Canadian mailing address

9 January 2017 07:47:22 +0000

As mentioned previously, our Canadian head office address has changed. The old post office box address in Vancouver is no longer in operation effective 7 January 2017, and in fact has been intermittently “broken” since several months before, with some mail either being returned or going missing.

Once again, the following is our new and current mailing address:

NinerNet Communications Company
535-15216 North Bluff Road
White Rock BC  V4B 0A7

Thank-you for your attention to this matter, and we apologise again for the necessity of making this change.

Quarterly kwacha rate review, Q1 2017

2 January 2017 00:00:00 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are maintaining our retail kwacha prices until the next quarterly review.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 157.50
  • mailONE hosting plan (monthly): ZMW 105.00
  • gTLD domain (annually): ZMW 199.50

Our kwacha rates are available on our website.

Quarterly kwacha rate review, Q4 2016

1 October 2016 00:03:14 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are lowering our retail kwacha prices effective today and until the next quarterly review by about 9%.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 157.50
  • mailONE hosting plan (monthly): ZMW 105.00
  • gTLD domain (annually): ZMW 199.50

Our new kwacha rates will be online within 24 hours.

New Canadian address

29 September 2016 04:26:12 +0000

Due to the ongoing incompetence at Canada Post and the constant threat of postal disruptions by strikes and lockouts there, we have decided to do what we should have done twenty years ago when we mistakenly thought that a Crown Corporation would be more stable than a private enterprise in providing mail receiving services. Our new Canadian head office mailing address is as follows:

NinerNet Communications Company
535-15216 North Bluff Road
White Rock BC  V4B 0A7

This is effective immediately. Our old address is theoretically valid until the end of 2016, but we know that some mail sent to that address has been returned as undeliverable in recent weeks.

Our apologies for this inconvenience. We do provide ways to pay your invoices online; see the payment link in any invoice or payment reminder email.

Stanbic account number change

20 September 2016 13:17:12 +0000

We have just sent out an email to our Zambian clients about the fact that Stanbic have suddenly changed our account number, with no notice whatsoever or any indication if the old account number will work for an overlap period. Since sending out the email a few minutes ago we’ve heard from one client, who is also unfortunate enough to be a Stanbic customer, that they have heard there will be a one-year overlap period during which the old account number can be used, but we have not been able to confirm this with Stanbic ourselves.

The point of this blog post is to confirm that the email you received from NinerNet is indeed authentic. Thank-you for your time.

Quarterly kwacha rate review, Q3 2016

1 July 2016 22:51:01 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are lowering our retail kwacha prices effective today and until the next quarterly review by 4%.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 172.50
  • mailONE hosting plan (monthly): ZMW 115.00
  • gTLD domain (annually): ZMW 218.50

Our new kwacha rates will be online within 24 hours.

Quarterly kwacha rate review, Q2 2016

1 April 2016 08:35:07 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are lowering our retail kwacha prices effective today and until the next quarterly review by 11%.

Some sample rates:

  • webONE hosting plan (monthly): ZMW180.00
  • mailONE hosting plan (monthly): ZMW120.00
  • gTLD domain (annually): ZMW228.00

Our new kwacha rates will be online within 24 hours.

Rate pages updated

9 October 2015 09:29:08 +0000

In addition to posting the new kwacha rates we mentioned here last week, we have updated all of our rate pages to lower our managed VPS rates in all currencies, and provide a complete list of the huge number of top-level domains (TLDs) that we now offer. In addition to a comprehensive array of country code top-level domains (ccTLDs), we now offer 364 new TLDs, such as (for example) the following:

  • .amsterdam
  • .club
  • .design
  • .golf
  • .irish
  • .london
  • .news
  • .ngo/.ong
  • .ninja
  • .online
  • .rocks
  • .site
  • .space
  • .taxi
  • .tech
  • .website
  • .work
  • .xyz

Please check out the new rates pages:

If you have any feedback, please let us know!

A note to our Zambian clients on the value of the kwacha

3 October 2015 08:13:59 +0000

As you have no doubt noticed too, the recent slide in the value of the kwacha has not escaped our notice.

Although we bill and accept payment locally in kwachas, most of NinerNet’s expenses are paid in foreign currency to offshore suppliers where our servers are located. The reliability of these offshore systems is one of the reasons we’ve heard from our clients for choosing NinerNet over other local companies with data centres in Zambia. Before the current situation, our kwacha pricing had already fallen behind the kwacha’s trajectory against the US dollar, and we were considering options to address this that did not involve a pricing shock to you, our client, and simultaneously laid out plans for future price changes (even decreases) in a predictable manner.

When we first started operating in Zambia we, like many companies, invoiced in US dollars while accepting payment in kwachas. In 2012 the Government issued The Bank of Zambia (Currency) Regulations, 2012, outlawing the use of foreign currencies for domestic transactions. As NinerNet Communications is a Zambian-registered turnover tax company, we complied. For philosophical reasons (not the least of which was to keep our pricing predictable) we did not return to invoicing in US dollars when this law was later rescinded, and the kwacha rates we set in 2012 have not changed in the three years since.

Unless the kwacha loses further value in a short period of time, this is an issue that we will deal with gradually over the next few months by bringing our kwacha rates back into line with the kwacha’s value against the US dollar.

Effective with our October 2015 invoicing at the middle of the month, our rates will increase by K3.00 per US dollar — i.e., from the K5.50 per US dollar we set in 2012 to K8.50 per US dollar. In other words — to use our most popular hosting plan (webONE) as an example — if the monthly rate was K82.50, the rate effective with this month’s billing will be K127.50. Similarly, our price for generic top-level domains (e.g., dot-com) will increase from K104.50 per year to K161.50 per year. (We will leave the price of our alternative top-level domain for Zambia [dot-zam.co] at K66.00 per year.) You can use our US dollar rates page to see where things are going; our kwacha rates page will be updated in the next few days to reflect rates at the current exchange rate that will be charged for all NEW business.

Something important to note is that accounts that are already paid up to a certain expiry date will NOT be affected. In other words, if your expiry date is set at 1 June 2016 (for example), your hosting will still expire on that date and you will not be billed anything extra. This will also continue to apply into the future; your expiry date will remain your expiry date no matter what happens to the exchange rate in the meantime. Refunds for cancelled hosting will be refunded at the rate that was paid at the time the service was invoiced.

We would like to return to stable and predictable kwacha rates as soon as possible. Assuming that the exchange rate does indeed stabilise in the near term, we will look at revising our kwacha rates — up or down, as the case may be — every three months going forward to avoid sudden changes like the one we are being forced to implement today. Of course, if there are any wild swings like there have been since the beginning of September we will have no choice but to react more quickly.

We welcome any feedback you may have on our plans. Thank-you for your understanding, and thank-you for your business.

NinerNet home page

Subscriptions:

RSS icon. RSS

General Information:

This is the corporate blog of NinerNet Communications. It's where we post announcements, inform and educate our clients, and discuss issues related to the Internet (web and email) hosting business and all that that entails. This includes such concomitant industries and activities such a domain registration, SSL certificates, online back-up, virtual private servers (VPS), cloud hosting, etc. Please visit our main website for more information about us.

Search:

 

Recent Posts:

Archives:

Categories:

Tags:

accounts receivable apple billing branding cira client feedback contact information domain registration domain registry of canada domain renewals domains domain sales dot-ca domains dot-zm domains down time droc facebook google happy hosting customers hosting transfer icann internet registry of canada invoices iphone iroc kwacha maintenance new services paying your bill paying your invoice quarterly kwacha rate review rates registrant transfers registrar transfers reputation scams search engine optimisation search engine optimization security seo service hours support testimonials transparency verisign

Resources:

On NinerNet: