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Quarterly kwacha rate review, Q1 2020

1 January 2020 00:00:52 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are (for the first time in a while) maintaining our retail kwacha prices until the next quarterly review.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 210.00
  • mailONE hosting plan (monthly): ZMW 140.00
  • gTLD domain (annually): ZMW 266.00

Our new kwacha rates are available on our website.

Christmas wishes and hours

22 December 2019 05:34:52 +0000

Thank-you very much for your business in 2019. As the year comes to a close we’d like to wish you, your family, your colleagues and everyone in your organisation all the best for the holiday season, a Happy Christmas, and a prosperous New Year. We look forward to continuing to serve your needs into 2020 and beyond.

This email is also to let you know that non-essential administrative tasks will resume on 6 January. We will, of course, continue to monitor all services 24/7 and respond to all support requests. Please contact support if you need anything.

Thank-you again for your business and continuing to trust us with your online business needs.

Quarterly kwacha rate review, Q4 2019

1 October 2019 04:08:30 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are increasing our retail kwacha prices effective today and until the next quarterly review by about 4%.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 210.00
  • mailONE hosting plan (monthly): ZMW 140.00
  • gTLD domain (annually): ZMW 266.00

Our new kwacha rates will be online within 24 hours.

Office hours

14 September 2019 12:40:24 +0000

NinerNet‘s offices will be closed from Monday 16 September and will re-open on Monday 23 September. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on Monday 23 September. Thank-you.

Quarterly kwacha rate review, Q3 2019

1 July 2019 00:00:50 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are increasing our retail kwacha prices effective today and until the next quarterly review by about 4%.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 202.50
  • mailONE hosting plan (monthly): ZMW 135.00
  • gTLD domain (annually): ZMW 256.50

Our new kwacha rates will be online within 24 hours.

WordPress “PHP Update Required”

8 June 2019 09:26:11 +0000
Wordpress warning.

WordPress warning.

A number of clients have contacted us because they’ve noticed that WordPress is now displaying an ominous message on their dashboard that states, “WordPress has detected that your site is running on an insecure version of PHP.” This, unfortunately, is gratuitous, self-serving fearmongering (often referred to as “FUD“) on the part of WordPress the organisation. However, what is true is that version 5.2 of WordPress requires a higher version of PHP than our operating system vendor currently supplies. Therefore, providing the necessary version of PHP will require more work than just clicking a mythical “upgrade PHP” button somewhere, as some assume we just need to do.

Please be assured that we are alive to this issue, and are working to address it as soon as we can. However, it will likely take at least a couple of weeks.

Thank-you for your patience.


Update, 2021-06-28: The usual list of “requirements” that WordPress users look at is the one at wordpress.org/about/requirements, that helpfully includes an email you can send to your hosting company demanding … err … asking for certain versions of the necessary software. A more nuanced (and intelligent) version of this page is available at make.wordpress.org/hosting/handbook/server-environment. It contains far better language and explanations that mirror anything a thinking hosting company will tell you about the demands made by the WordPress organisation.

Right of registration to second-level dot-uk domains expires soon

7 June 2019 14:53:35 +0000

As you may be aware, Nominet (the registry for all dot-uk domains) now makes available registrations at the second level. This means you can now register your-company.uk, as well as or instead of your-company.co.uk — or even your-name.org.uk and other third-level domains.

As part of this process they have determined that existing owners of dot-co.uk domains have the first “right of registration” to a dot-uk domain corresponding to their existing dot-co.uk registration. In other words, if you are already the registrant of something.co.uk, you have the first right of registration to something.uk, before someone who might own something.org.uk, for example. However, this right expires on 24 June 2019. After that date anyone will be able to register any dot-uk domain, even if it is the same as your existing dot-co.uk domain, but without the “.co” part.

If you register a dot-uk domain corresponding to an existing dot-co.uk domain you will have several options with respect to the hosting of your website(s) and/or email. If you host with NinerNet, please contact us to discuss your options, or contact your hosting company if you do not host with NinerNet. If you do host with NinerNet, we can “alias” your new dot-uk domain to your existing dot-co.uk (or dot-org.uk) domain for no additional hosting charges.

If you would like to register any or all of the second-level dot-uk domains to which you are entitled, please contact us and we will work with you to register it/them before the deadline.

Quarterly kwacha rate review, Q2 2019

1 April 2019 00:00:09 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are increasing our retail kwacha prices effective today and until the next quarterly review by about 4%.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 195.00
  • mailONE hosting plan (monthly): ZMW 130.00
  • gTLD domain (annually): ZMW 247.00

Our new kwacha rates will be online within 24 hours.

New Canadian address

24 January 2019 09:23:44 +0000

Our Canadian head office mailing address has changed effective immediately. The new address is:

NinerNet Communications Company
202-15388 24 Avenue
Surrey BC  V4A 2J2

Our apologies for any inconvenience. We do provide ways to pay your invoices online; see the payment link in any invoice or payment reminder email.

Thank-you for your attention to this matter.

Quarterly kwacha rate review, Q1 2019

1 January 2019 00:00:20 +0000

Based on the current value of the Zambian kwacha in US dollars and recent trends, we are maintaining our retail kwacha prices until the next quarterly review.

Some sample rates:

  • webONE hosting plan (monthly): ZMW 187.50
  • mailONE hosting plan (monthly): ZMW 125.00
  • gTLD domain (annually): ZMW 237.50

Our kwacha rates are available on our website.

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This is the corporate blog of NinerNet Communications. It's where we post announcements, inform and educate our clients, and discuss issues related to the Internet (web and email) hosting business and all it entails. This includes concomitant industries and activities such as domain registration, SSL/TLS certificates, online back-up, virtual private servers (VPS), cloud hosting, etc. Please visit our main website for more information about us.

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