NinerNet Communications™
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December and January hours

5 December 2023 08:43:29 +0000

In advance of the end of the year our office will be closed from 9 to 17 December, inclusive, and will reopen on Monday 18 December. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on the 18th.

Over the Christmas and New Year period we will be closed from 23 December to 3 January, also inclusive. As always though, emergency support will continue to be available 24/7, and our servers will continue to be maintained and monitored 24/7. Those functions never sleep … or party. 🙂

Thank-you for your patronage in 2023. Although we don’t email all of you dozens of times a week we appreciate every one of you and your business and support. Thank-you again.

We wish you, your families, your employees and colleagues all the best over this season, however you choose to use or celebrate this quiet time.

Welcome to Night Sight Zambia clients

17 October 2023 11:05:46 +0000

We welcome those clients who are existing clients of Night Sight Zambia.

As stated in the email from Francois Marx at Night Sight Zambia on 2 October 2023, all future invoices for your hosting services and domain registration renewals will come from the same company that provides them, NinerNet Communications. Our rates for our services are available on our website. We invoice for hosting services quarterly (on the 15th of the month), and we invite you to familiarise yourself with our billing policies and procedures. Please remember that all email from NinerNet comes from addresses on the niner.net domain; do not act on any emails that purport to come from NinerNet (or people claiming to be your “hosting provider”, “email provider”, etc.) that do not come from email addresses on the niner.net domain. If your email program or service does not show the actual email addresses of the senders of email messages you receive, please configure it to do so. This is vitally important to protect yourself from phishing emails.

Night Sight will continue to provide support services in line with their current agreements with you. Please contact them if and when you need support, including for NinerNet-provided services. Emails from Night Sight come from email addresses on the nsz.co.zm domain.

Here are some additional sources of information:

  • Our blog, where you can find general company information and security information and warnings. At the beginning of every quarter we review our kwacha rates and revise them up or down (yes, we really do occasionally lower our rates!) depending on the exchange rate between the kwacha and the US dollar. We also confirm any mass emails we send to our clients on our blog so that you can distinguish real and legitimate notices from spam and phishing.
  • Our status page, that reports in advance on planned maintenance and provides information about any unplanned outages.
  • Our live status page, that reports in real time the health of our servers and past uptime.

We look forward to continuing our relationships with you, some of you after many years! If you have any questions about your billing, please reply to any billing-related email from NinerNet, or contact us through our contact page.

Thank-you.

Office hours

15 September 2023 00:49:19 +0000

NinerNet‘s offices will be closed for regular business from 15 September to 21 September inclusive. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on Friday 22 September. Thank-you.

Office hours

17 August 2021 11:00:53 +0000

NinerNet‘s offices will be closed from Tuesday 17 August and will re-open on Monday 30 August. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on Monday 30 August. Thank-you.

Christmas wishes and hours

21 December 2020 03:28:02 +0000

After a year like no other, worldwide, we look forward to a fresh start in 2021! Unlike in previous years we’re not using this opportunity to announce reduced hours over Christmas. NinerNet support is and will be available during the same regular hours you’re used to, and our systems continue to be monitored 24/7. Please contact us if you need us.

We sincerely thank you for your business this year. I know that for some of you it has been a difficult year financially, but with a COVID vaccine on the horizon I hope that you, your colleagues, employees and families will have a much better 2021 as you ramp up for an approach to normality in 2022. In the meantime we wish you and everyone in your organisation a Happy Christmas, and a prosperous New Year.

All the best.

Christmas wishes and hours

22 December 2019 05:34:52 +0000

Thank-you very much for your business in 2019. As the year comes to a close we’d like to wish you, your family, your colleagues and everyone in your organisation all the best for the holiday season, a Happy Christmas, and a prosperous New Year. We look forward to continuing to serve your needs into 2020 and beyond.

This email is also to let you know that non-essential administrative tasks will resume on 6 January. We will, of course, continue to monitor all services 24/7 and respond to all support requests. Please contact support if you need anything.

Thank-you again for your business and continuing to trust us with your online business needs.

Office hours

14 September 2019 12:40:24 +0000

NinerNet‘s offices will be closed from Monday 16 September and will re-open on Monday 23 September. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on Monday 23 September. Thank-you.

Christmas hours and wishes

26 December 2018 12:05:20 +0000

As another year comes to a close, we wish you, your family, your employees and colleagues and their families the best for the holiday season, a Happy Christmas, and all the best for the New Year. We thank you for your business in 2018; we have enjoyed serving you, and look forward to continuing to do so in 2019.

Please note that general administrative services will be unavailable between 22 December 2018 and 7 January 2019. We will once again be available at the start of the day on Monday 7 January.

That said, technical support will continue to be available at all times over the holiday, and all services and servers will continue to be monitored and maintained as necessary 24/7. Please email us if you need anything.

Thank-you again for your business and continuing to trust us.

Year-end wishes and business hours

22 December 2017 13:09:26 +0000

Please accept our thanks for your business in 2017, and our best wishes to you, those in your organisation and your families for a Happy Christmas, and all the best for a prosperous New Year.

Over Christmas and the New Year our administrative side will be taking a break from 23 December 2017, and will be back on the job on Tuesday 2 January 2018, at which time routine emails and enquiries will be dealt with. We will, of course, continue to monitor servers 24/7, and emergency support requests will be dealt with immediately.

Thanks very much again for your ongoing business. We look forward to continuing to serve you in 2018.

Office hours

31 July 2017 20:26:33 +0000

NinerNet‘s offices will be closed from Tuesday 1 August and will re-open on Monday 7 August. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on Monday 7 August. Thank-you.

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This is the corporate blog of NinerNet Communications. It's where we post announcements, inform and educate our clients, and discuss issues related to the Internet (web and email) hosting business and all it entails. This includes concomitant industries and activities such as domain registration, SSL/TLS certificates, online back-up, virtual private servers (VPS), cloud hosting, etc. Please visit our main website for more information about us.

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