This post confirms a mass email we have just sent to a number of registrants of dot-ca domains.
We have decided to change the registrar with which we register dot-ca domains. We are actually returning to OpenSRS; the reasons we left them in 2018 have never really been fixed, but we maintained our account with them because, despite their operational issues, they are a decent registrar that generally tries to do the right thing by dot-ca registrants. Considering the trouble we have had with our current registrar — who go by more names than you can shake a stick at, but they include “CENTRALNIC CANADA INC“, “Team Internet” and “CentralNic Reseller” — this is a significant improvement! The new (old) registrar is, as stated above, OpenSRS, but they also trade under the name of their parent company, Tucows.
We are letting you know that you (as your domain’s owner, or registrant) need to approve this transfer because you ultimately have choice in the matter and have control over your domain. As your domain advisor and host, we recommend that you accept this transfer because it means that pretty much everything will stay the same for your hosting and billing, and the domain renewal you have already paid for will take place at the same time. Additionally, approving this transfer will not interrupt your domain’s service in any way. This is how we continue to serve you and provide our services.
One of the ways in which OpenSRS has not improved — it blows my mind after six years — is that they still can’t seem to decide from which domain they send their emails! You will receive emails from addresses on the opensrs.email and opensrs.org domains. After your domain is transferred you will go back to receiving emails from the “domainsupport” address on the niner.net domain. The initial message will have the subject, “Transfer Request for DOMAIN.CA”, where DOMAIN.CA will be your dot-ca domain. Please click the approve.domainadmin.com link in the message, select the option to approve the transfer and enter your “transfer key”, which we will send to you separately immediately after this message.
After the transfer completes a few minutes later you will also receive confirmation emails from the Canadian Internet Registration Authority (CIRA) using the email address info_AT_cira.ca. All of these messages that you’ll receive around the time you approve the transfer(s) are legitimate, but if you have any questions please do contact NinerNet support.
Thank-you for following these instructions, and thank-you for your continued business.