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We now offer dot-zm domain registrations

25 April 2020 01:56:29 +0000

As some of you are aware, we have been pursuing accreditation with ZICTA so that we can register and manage dot-zm domains. In order to accomplish this we partnered with registered ISP Preworx, and our application was recently approved.

This will be particularly good news for those of you who have dot-zm domains registered with a certain registrar who suspends and deletes domains without notice and without billing registrants, as happened most recently in February and will undoubtedly happen again in the future.

We have already transferred those domain registrations for which we are responsible. At the same time we have corrected the registration information for these domains to ensure they are registered by the correct organisations, and are using current contact information.

While we have not recommended dot-zm domains in the past for both technical and administrative reasons, the technical reasons were addressed by ZICTA within the last few years. The administrative reasons are primarily related to poor management by registrars, such as the aforementioned registrar that suspends domains without notice and without issuing invoices. This, as all NinerNet clients know, is not how we conduct business.

Also in the past we have not been able to offer any assistance — only advice — when clients had issues with their dot-zm registrations and registrars. Now, for those clients who have dot-zm domains, if you transfer your dot-zm registration to NinerNet/Preworx, you will be assured of the same service and attention to detail that you are used to with your hosting and other domain registrations. In fact, while it is ultimately your choice whether or not you transfer your dot-zm domain under the management of NinerNet/Preworx, we do strongly recommend that you do.

If you have an existing non-dot-zm domain that includes the word “Zambia” or “Africa” — e.g., company-zambia.com or company.africa — and would like to consider registering a dot-zm instead or as well, please contact us to advise us and we’ll respond with options for you. Your options include:

  • .ac.zm: Academic institutions
  • .biz.zm: Businesses
  • .co.zm: Commercial entities
  • .com.zm: Commercial entities
  • .edu.zm: Academic institutions
  • .gov.zm: Government
  • .info.zm: Information
  • .mil.zm: Military
  • .net.zm: Networks
  • .org.zm: Non-commercial organizations
  • .sch.zm: Schools

Of course, some of the above are restricted.

Pricing has been another reason that dot-zm domains have not been popular. To be frank, we don’t have any firm commitment from ZICTA on our pricing yet. We’d love to be able to say that we know what price we will be charging for domains next year and five years from now, but we can’t. However, as part of our application we did commit to pricing “in line with industry standards for most TLDs.” What this means for now is that we intend to charge the same price for a dot-zm domain that we currently charge for a dot-com, which is K351.50. Actually, considering we’re not paying for dot-zm domain registrations in forex, we’ll peg that at K350 per year unless and until ZICTA makes any significant change to their pricing model.

Even better is that — subject to ZICTA’s pricing — we will charge only half that, K175 for a year, for all transferred and new domains for the rest of 2020. This applies to all existing clients, and any new clients. And remember, we pay a 10% bounty for new clients — to both the referring client and the new client — based on the new client’s spending with us for their first six months.

Please contact us to transfer your existing dot-zm domain (if you have one), or register a new one. Thank-you.

Zamnet deleting dot-zm domains … again!

13 February 2020 05:34:35 +0000

Zamnet’s sleepy accounts receivable department has again risen from its seldom-interrupted slumber to suspend random dot-zm domains. This time they have suspended about 25 per cent of the dot-zm domains that NinerNet hosts — all without a shred of notice to any of their registrants (our hosting clients).

This results in days of downtime while these businesses — some with hundreds of employees and many hundreds of customers across southern Africa — scramble to get a few kwachas to Zamnet’s offices, and then Zamnet takes their time processing the payments. If Zamnet had bothered invoicing for the renewal of these domains in the first place this would likely have never happened. This is not the first time this has occurred; in June 2013 another significant tranche of dot-zm domains were taken offline by Zamnet until registrants coughed up extortionate sums of money (sometimes thirteen years’ worth!) to pay for all the years in which Zamnet didn’t bother to invoice for the renewal of the domains. While that’s the only example we have documented on this blog, it’s not the only example of Zamnet causing dot-zm domains to fail.

NinerNet, in partnership with registered ISP Preworx, are trying to become accredited with ZICTA to register and manage dot-zm domain registrations so that this kind of uncertainty and lack of reliability with dot-zm domain registrations and renewals can be stopped, at least for our clients and those who choose to register their dot-zm domains with us. We made the application in June 2019, but progress on the application has been held up by additional, undocumented steps we have had to take. Only yesterday we happened to submit additional paperwork in support of our application, and this morning we followed up with a complaint about this action by Zamnet and made clear that such an action would never happen under our watch. It is unclear to us what obstacles will be placed in our path now, but it is the incompetence demonstrated by incumbent registrars like Zamnet that drives us forward to our goal.

If you’d like to voice support for the application by Preworx to become a dot-zm domain registrar, we encourage you to voice this support through the ZICTA website. Thank-you.

Right of registration to second-level dot-uk domains expires soon

7 June 2019 14:53:35 +0000

As you may be aware, Nominet (the registry for all dot-uk domains) now makes available registrations at the second level. This means you can now register your-company.uk, as well as or instead of your-company.co.uk — or even your-name.org.uk and other third-level domains.

As part of this process they have determined that existing owners of dot-co.uk domains have the first “right of registration” to a dot-uk domain corresponding to their existing dot-co.uk registration. In other words, if you are already the registrant of something.co.uk, you have the first right of registration to something.uk, before someone who might own something.org.uk, for example. However, this right expires on 24 June 2019. After that date anyone will be able to register any dot-uk domain, even if it is the same as your existing dot-co.uk domain, but without the “.co” part.

If you register a dot-uk domain corresponding to an existing dot-co.uk domain you will have several options with respect to the hosting of your website(s) and/or email. If you host with NinerNet, please contact us to discuss your options, or contact your hosting company if you do not host with NinerNet. If you do host with NinerNet, we can “alias” your new dot-uk domain to your existing dot-co.uk (or dot-org.uk) domain for no additional hosting charges.

If you would like to register any or all of the second-level dot-uk domains to which you are entitled, please contact us and we will work with you to register it/them before the deadline.

WHOIS privacy for domain registrations

17 July 2018 12:58:23 +0000

We have offered so-called private registrations (“WHOIS privacy”) to clients for years, but it’s not a service we have gone out of our way to push. This is because the public record of your domain registration is (or was) an important factor in establishing the authenticity of your business, and hiding it is (in our opinion) counterproductive for that use.

However, one of the major effects of the GDPR on the Internet industry is that, for now at least, all of your contact information for your domain registrations is no longer available to the public. This is a welcome development, as far as keeping your email address out of the hands of the spammers and fraud artists who mined the WHOIS for email addresses is concerned

We do offer WHOIS privacy, and will continue to do so with our new registrar. However, our contract with the new registrar means that we can only offer it to non-commercial registrants. The use of WHOIS privacy by individuals is entirely prudent and sometimes necessary, but should not be necessary for businesses. Therefore, for that small percentage of our commercial clients who have been using WHOIS privacy up to this point, we will no longer charge you for it and it will be removed from your domain registration once your domain is transferred to the new registrar.

Per your domain registration agreement, all domain registration data for domains registered with us are still available to us, the registrar and (if necessary and armed with the required legal documents) law enforcement, so this change changes nothing in that regard. We’re just giving our business clients notice that WHOIS privacy will no longer be available to them, but the good news is that it’s no longer really necessary with access to the WHOIS being restricted by default now.

Something you might want to consider is changing the contact email address for your domain(s) if it receives a lot of spam. The fact that spammers can no longer harvest email addresses from the WHOIS will not stop them from spamming addresses they already have. However, if you set up a brand new address for the WHOIS and delete the old one after a short overlap period, your new address should receive far less spam.

If you have any questions or concerns, please let us know. Thank-you.

Change of domain registrar

28 June 2018 06:39:22 +0000

Over the next year, starting today, we will be migrating all domain registrations under our management to a different domain registrar. For the most part these migrations will take place as the domains are renewed.

To be clear about NinerNet‘s position in the domain ecosystem, we are a reseller of domain registrations, reselling domains registered with domain name registrars, who in turn register domains from domain name registries. For the last seventeen years we have been a reseller for OpenSRS, a subsidiary of Tucows; going forward we will be a reseller for RRPproxy, a subsidiary of Key-Systems, a member of the KeyDrive Group.

Automated emails about your domains will continue to be sent from the same email address we’ve been using for years: domainsupport on the niner.net domain. You will notice a change in the format and language used in these emails. At least initially, links in those emails — such as those requesting you to validate your email address — will be on domains controlled by RRPproxy; however, we will work on using the niner.net domain at some point in the future, but we don’t have a timetable for that yet. The domain used in links in the email address validation emails that you may receive after your domain is transferred is currently emailverification.info. (See update below.)

Unless otherwise notified, you will continue to manage your domain registration through the interface at manage.niner.net. Within the next six months the interface at that address will change.

We are looking forward to an improved experience for all clients (except those using dot-zm domains, of course) as a result of this move. If you have any questions or concerns, please let us know. As always, if you are concerned about the legitimacy of an email you’ve received that pertains to your domain or hosting account with us, please forward it to us and we will advise you accordingly.

Thank-you for your business.


Update, 2018-06-29: Please note that, despite our best efforts, the transfer confirmation emails you will receive from our current registrar are sent from two different email addresses not on the niner.net domain: noreply@opensrs.email and transfers@opensrs.org. The inability of OpenSRS to consistently use our domain in messaging over the years (or even just one of their own domains) is a significant symptom of the problems that have led us to make this decision to move. Our apologies for the confusion.

Update, 2018-09-25: Links in the “Request for email address validation” emails are now on the niner.net domain.

Data privacy developments

22 May 2018 22:44:39 +0000

The purpose of this long blog post is to keep you informed of a significant development in the domain registration business, how it will affect you, what action you need to take and how to protect yourself from the criminals who will take advantage of the confusion that will no doubt be generated. We have also sent this via email to our clients.

The GDPR

In the last few months you may have heard rumblings about a new European law called the GDPR, the General Data Protection Regulation. This is a sweeping new law that will affect people in every corner of the globe, not just in the European Union (EU). It places a premium on the value of individual privacy, and restricts how the personal data provided by an individual may be used by companies and organisations. Fines for breach of the law can reach tens of millions of euros.

The GDPR is a good thing, and will address some glaring problems in our industry that we have referred to on a number of occasions, particularly the public WHOIS system where a domain registrant’s information is available for all the world to see, and is therefore used by scammers worldwide. However, even a good law is still a law and comes with an administrative burden for all parties.

On the hosting side of our business, not much (if anything) will change. We have always closely guarded the personal information of our clients — and that won’t change — and only collected what is technically and legally necessary to provide the services you contract from us.

Domain registrations

On the domain registration side of things, because of the fact that the domain registration system requires a number of entities to co-operate — registrant (you), registrar (currently OpenSRS/Tucows), reseller (NinerNet), registry (various, including Verisign, CIRA, ZICTA, etc.) and ICANN (the Internet Corporation for Assigned Names and Numbers) — you will start to see various transactional emails from us refer to the GDPR (which comes into force on 25 May 2018) and mechanisms for you to provide and, if necessary and possible, withdraw consent for use of your personal data. The need for you to fulfil your obligations as a domain registrant and respond to calls to action in emails will be in addition to actions you have needed to take until now. In short, it should mean a couple more emails per domain per year that you will need to pay attention to, but exactly how this manifests itself will develop over time, especially in the first year after this Regulation comes into force.

While it’s a reasonable question to ask why an EU law will apply to people and companies outside of the EU, the fact is that, worldwide, domain registries and registrars intend to comply with this Regulation and adopt a uniform system for managing it. Many jurisdictions have privacy laws, but the GDPR looks like it will be the most robust affecting the greatest number of people and the general feeling among proponents is two-fold: 1) Privacy is a good thing and we should follow the most stringent standards in favour of it, and 2) If we have to adjust policies and practices, then it makes no sense to have one set of policies and practices for some people and another for everyone else.

While this law affects all industries (and governmental organisations) in the EU and those (within and without the EU) that deal with European residents, the most visible effect in our industry will be on the public WHOIS (“who is”) system, where your personal information — name, address, phone number, email address, etc. — is currently published in public databases of domain registrants for everyone to see. These databases will continue to exist, of course, but access to them will be restricted, through layered access to a new “gated” WHOIS system, to legitimate accredited users that will include law enforcement organisations and intellectual property lawyers, as well as the registries, registrars and resellers directly involved in a particular domain registration.

Spammers, scammers and fraud artists

The one class of people that we certainly hope will no longer have access to this information is the fraud artists that fill your email every day — despite our best efforts — with offers to enlarge body parts, sell you web design and “search engine optimisation” services, scam you into sending them money for services they’ll never provide, and trick you into providing information to them that will lead to identity theft (phishing). With any luck, this new law will finally almost wipe out the spammers who harvest your email address from the WHOIS. It won’t stop those who get your unprotected email address off your website, or already have it or buy it from these unscrupulous individuals, but it should stop anyone else getting your email address if you change it in your existing domain registration.

But speaking of scams, as sure as night follows day (we’ve seen it before) these changes will no doubt lead to many scammers sending out emails urgently requiring you to take some action or another after clicking a link in their email. The text of the emails will use urgent language designed to scare you, but that they assume you will have heard in the news. They will refer to the GDPR and tell you that if you don’t go to a website and fill in a user name and password for your domain — and perhaps send them money too — your domain will be suspended and deleted.

DO NOT FALL FOR THIS! IT IS NOT TRUE!

As we have said over and over again for more than twenty years, if you receive an email about your domain or hosting from an email address that is not on the niner.net domain, then it is almost certainly a scam. If the email attempts to scare you into taking action immediately, then that only adds to the weight of evidence pointing to it being a scam. If you are concerned and not sure, we’re happy to advise you if you forward the email in question to us before taking any action.

Our new privacy policy

As with many Internet companies, the new GDPR has prompted us to revise our privacy policy. Our privacy policy — part editorial, part serious statement — is unlike any you have ever read. It provides some truth about the real problem with what the true purpose is of many (mostly larger) companies these days, and how we’re very different.

No action required at this time

Finally, no action is needed from you at this time. However, after 25 May you will start to receive email notices directing you to take GDPR-related actions, especially if you change anything to do with your domain, and possibly when you renew it.

If you have any questions, please let us know. Thank-you for your time.

Zambian domains update

27 December 2016 03:17:55 +0000

To update our earlier post, ZICTA finally contacted us on the afternoon of the 12th. Again — unbelievably — we had to explain basic networking concepts to them to help them understand why our client’s domain was not working.

However, they also explained or blamed part of the problem on Zamnet for not deleting the domain from their nameservers after they had hosted it previously. Zamnet are entrusted by ZICTA with the stability and security of two of the four nameservers that run the dot-zm ccTLD, and yet they apparently can’t perform basic nameserver maintenance. This is shocking to say the least.

Our client’s domain was finally back online again and stable and functioning properly by the 13th (after we contacted ZICTA on the 10th) … but for how long? It is only a matter of time before either our client’s dot-zm domain or another dot-zm domain goes down, again caused by mismanagement by ZICTA or one of the organisations they contract to provide name service.

Don’t register dot-zm domains. Seriously.

Zambian domains (.zm) are broken, don’t register them

12 December 2016 08:53:45 +0000

A little over a year ago we detailed the laborious process by which we managed to bypass an incompetent dot-zm domain registrar — Realtime Technologies Ltd. / Hai Alive Telecommunications — to speak directly to ZICTA (the Zambia Information & Communications Technology Authority) about a problem caused by ZICTA and misdiagnosed by Realtime/HAI.

You may or may not believe this, but the exact same thing is happening again, but with a different dot-zm domain registered through Realtime/HAI.

We contacted ZICTA and Zambia CIRT, through the same channels we used last time, early on the morning of Saturday 10 December. Over forty-eight hours later we still have not received an acknowledgement of our email, and the problem persists.

With the domain redacted to protect our client’s privacy, the evidence that is much the same as for the problem last year is presented below. What is particularly interesting about the information reported by one of the dot-zm nameservers (hippo.ru.ac.za) is that it is still reporting the pch.nic.zm and ns1.coppernet.zm nameservers as being authoritative for the dot-zm ccTLD. (See the IANA website for the nameservers for the dot-zm ccTLD.) The former was the problem nameserver last year, and was apparently promptly decommissioned after our report. However, I see that it is now back online at a new location. Ironically, this time it is actually reporting the correct DNS information for this domain. The latter belongs to the now-defunct Coppernet; although there is still an A record pointing ns1.coppernet.zm to 41.222.240.15, that nameserver simply does not respond at all.

We’ll post further updates when (or if) this problem is resolved. However, we really cannot emphasise strongly enough that you should not register dot-zm domains, and if you have one, you should transition away from it as soon as possible.


Update, 2016-12-27: Posted an update.


[00:00:05 leftseat@wrathall ~]$ whois zxxx.org.zm
Domain Name: zxxx.org.zm
Domain ID: 11559-zicta
WHOIS Server: whois.nic.zm
Referral URL:
Updated Date: 2016-11-29T11:40:45.292Z
Creation Date: 2015-05-12T09:27:15.528Z
Registry Expiry Date: 2017-05-12T09:27:15.611Z
Sponsoring Registrar: Realtime (Z)
Sponsoring Registrar IANA ID:
Domain Status: ok
Registrant Name: REDACTED
Registrant Organization: REDACTED
Registrant Street: lusaka
Registrant City: lusaka
Registrant State/Province: lusaka
Registrant Postal Code: 10101
Registrant Country: ZM
Registrant Phone: +260.REDACTED
Registrant Phone Ext:
Registrant Email: REDACTED
Name Server: ns1.niner.net
Name Server: ns2.niner.net
DNSSEC: unsigned
Additional Section
Sponsoring Registrar URL:
Sponsoring Registrar Country: ZM
Sponsoring Registrar Phone:
Sponsoring Registrar Fax:
Sponsoring Registrar Customer Service Contact:
Sponsoring Registrar Customer Service Email:
Sponsoring Registrar Admin Contact:
Sponsoring Registrar Admin Email:
>>> Last update of WHOIS database: 2016-12-12T07:31:46.321Z <<<

TERMS OF USE: You are not authorized to access or query our WHOIS database through the use of electronic processes that are high-volume and automated.  THis WHOIS database is provided by as a service to the internet community.

The data is for information purposes only. We do not guarantee its accuracy. By submitting a WHOIS query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes. The compilation, repackaging, dissemination or other use of this Data is expressly prohibited.
[00:00:14 leftseat@wrathall ~]$ dig zxxx.org.zm ns

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 51871
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1280
;; QUESTION SECTION:
;zxxx.org.zm.			IN	NS

;; ANSWER SECTION:
zxxx.org.zm.		300	IN	NS	ns1.niner.net.
zxxx.org.zm.		300	IN	NS	ns2.niner.net.

;; Query time: 4627 msec
;; SERVER: 127.0.1.1#53(127.0.1.1)
;; WHEN: Mon Dec 12 00:00:28 PST 2016
;; MSG SIZE  rcvd: 85

[00:00:28 leftseat@wrathall ~]$ dig zxxx.org.zm ns @ns1.niner.net

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns @ns1.niner.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34521
;; flags: qr aa rd; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 3
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;zxxx.org.zm.			IN	NS

;; ANSWER SECTION:
zxxx.org.zm.		300	IN	NS	ns1.niner.net.
zxxx.org.zm.		300	IN	NS	ns2.niner.net.

;; ADDITIONAL SECTION:
ns1.niner.net.		300	IN	A	65.61.166.128
ns2.niner.net.		300	IN	A	65.61.166.129

;; Query time: 97 msec
;; SERVER: 65.61.166.128#53(65.61.166.128)
;; WHEN: Mon Dec 12 00:00:36 PST 2016
;; MSG SIZE  rcvd: 117

[00:00:36 leftseat@wrathall ~]$ dig zxxx.org.zm ns @hippo.ru.ac.za

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns @hippo.ru.ac.za
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 51448
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 5, ADDITIONAL: 4
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;zxxx.org.zm.			IN	NS

;; AUTHORITY SECTION:
org.zm.			86400	IN	NS	ns2.zamnet.zm.
org.zm.			86400	IN	NS	pch.nic.zm.
org.zm.			86400	IN	NS	ns1.coppernet.zm.
org.zm.			86400	IN	NS	ns-zm.afrinic.net.
org.zm.			86400	IN	NS	ns1.zamnet.zm.

;; ADDITIONAL SECTION:
ns1.zamnet.zm.		86400	IN	A	196.46.192.26
ns1.coppernet.zm.	86400	IN	A	41.222.240.15
ns2.zamnet.zm.		86400	IN	A	196.46.192.21

;; Query time: 347 msec
;; SERVER: 146.231.128.1#53(146.231.128.1)
;; WHEN: Mon Dec 12 00:03:14 PST 2016
;; MSG SIZE  rcvd: 212

[00:03:14 leftseat@wrathall ~]$ dig zxxx.org.zm ns @ns1.zamnet.zm

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns @ns1.zamnet.zm
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5881
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;zxxx.org.zm.			IN	NS

;; AUTHORITY SECTION:
zxxx.org.zm.		86400	IN	NS	ns1.niner.net.
zxxx.org.zm.		86400	IN	NS	ns2.niner.net.

;; Query time: 330 msec
;; SERVER: 196.46.192.26#53(196.46.192.26)
;; WHEN: Mon Dec 12 00:03:35 PST 2016
;; MSG SIZE  rcvd: 85

[00:03:35 leftseat@wrathall ~]$ dig zxxx.org.zm ns @ns2.zamnet.zm

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns @ns2.zamnet.zm
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27780
;; flags: qr aa rd; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;zxxx.org.zm.			IN	NS

;; ANSWER SECTION:
zxxx.org.zm.		604800	IN	NS	ns2.zamnet.zm.
zxxx.org.zm.		604800	IN	NS	ns5.zamnet.zm.

;; Query time: 337 msec
;; SERVER: 196.46.192.21#53(196.46.192.21)
;; WHEN: Mon Dec 12 00:03:42 PST 2016
;; MSG SIZE  rcvd: 83

[00:03:42 leftseat@wrathall ~]$ dig zxxx.org.zm ns @ns-zm.afrinic.net

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns @ns-zm.afrinic.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43162
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;zxxx.org.zm.			IN	NS

;; AUTHORITY SECTION:
zxxx.org.zm.		86400	IN	NS	ns1.niner.net.
zxxx.org.zm.		86400	IN	NS	ns2.niner.net.

;; Query time: 324 msec
;; SERVER: 196.216.168.44#53(196.216.168.44)
;; WHEN: Mon Dec 12 00:03:53 PST 2016
;; MSG SIZE  rcvd: 85

[00:03:53 leftseat@wrathall ~]$ dig pch.nic.zm any

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> pch.nic.zm any
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 261
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1280
;; QUESTION SECTION:
;pch.nic.zm.			IN	ANY

;; ANSWER SECTION:
pch.nic.zm.		81758	IN	A	204.61.216.73

;; Query time: 10 msec
;; SERVER: 127.0.1.1#53(127.0.1.1)
;; WHEN: Mon Dec 12 00:16:20 PST 2016
;; MSG SIZE  rcvd: 55

[00:16:20 leftseat@wrathall ~]$ whois 204.61.216.73

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/public/whoisinaccuracy/index.xhtml
#

#
# The following results may also be obtained via:
# https://whois.arin.net/rest/nets;q=204.61.216.73?showDetails=true&showARIN=false&showNonArinTopLevelNet=false&ext=netref2
#

NetRange:       204.61.208.0 - 204.61.217.255
CIDR:           204.61.216.0/23, 204.61.208.0/21
NetName:        WOODYNET-204-61-208-0-21
NetHandle:      NET-204-61-208-0-1
Parent:         NET204 (NET-204-0-0-0-0)
NetType:        Direct Assignment
OriginAS:
Organization:   WoodyNet (WOODYN)
RegDate:        1995-01-26
Updated:        2012-03-02
Ref:            https://whois.arin.net/rest/net/NET-204-61-208-0-1

OrgName:        WoodyNet
OrgId:          WOODYN
Address:        2351 Virginia St
City:           Berkeley
StateProv:      CA
PostalCode:     94709-1315
Country:        US
RegDate:        2001-05-16
Updated:        2013-04-02
Ref:            https://whois.arin.net/rest/org/WOODYN

OrgAbuseHandle: BW1324-ARIN
OrgAbuseName:   Woodcock, Bill
OrgAbusePhone:  +1-415-831-3103
OrgAbuseEmail:  woody_AT_pch.net
OrgAbuseRef:    https://whois.arin.net/rest/poc/BW1324-ARIN

OrgTechHandle: BW1324-ARIN
OrgTechName:   Woodcock, Bill
OrgTechPhone:  +1-415-831-3103
OrgTechEmail:  woody_AT_pch.net
OrgTechRef:    https://whois.arin.net/rest/poc/BW1324-ARIN

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/public/whoisinaccuracy/index.xhtml
#

[00:16:32 leftseat@wrathall ~]$ dig -x 204.61.216.73

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> -x 204.61.216.73
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46703
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1280
;; QUESTION SECTION:
;73.216.61.204.in-addr.arpa.	IN	PTR

;; ANSWER SECTION:
73.216.61.204.in-addr.arpa. 900	IN	PTR	pch.nic.zm.

;; Query time: 1670 msec
;; SERVER: 127.0.1.1#53(127.0.1.1)
;; WHEN: Mon Dec 12 00:16:44 PST 2016
;; MSG SIZE  rcvd: 79

[00:16:44 leftseat@wrathall ~]$ dig zxxx.org.zm ns @pch.nic.zm

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns @pch.nic.zm
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10234
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;zxxx.org.zm.			IN	NS

;; AUTHORITY SECTION:
zxxx.org.zm.		86400	IN	NS	ns2.niner.net.
zxxx.org.zm.		86400	IN	NS	ns1.niner.net.

;; Query time: 11 msec
;; SERVER: 204.61.216.73#53(204.61.216.73)
;; WHEN: Mon Dec 12 00:17:20 PST 2016
;; MSG SIZE  rcvd: 85

[00:17:20 leftseat@wrathall ~]$ dig ns1.coppernet.zm any

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> ns1.coppernet.zm any
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4953
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1280
;; QUESTION SECTION:
;ns1.coppernet.zm.		IN	ANY

;; ANSWER SECTION:
ns1.coppernet.zm.	86375	IN	A	41.222.240.15

;; Query time: 11 msec
;; SERVER: 127.0.1.1#53(127.0.1.1)
;; WHEN: Mon Dec 12 00:36:07 PST 2016
;; MSG SIZE  rcvd: 61

[00:36:07 leftseat@wrathall ~]$ whois 41.222.240.15
% This is the AfriNIC Whois server.

% Note: this output has been filtered.
%       To receive output for a database update, use the "-B" flag.

% Information related to '41.222.240.0 - 41.222.241.255'

% No abuse contact registered for 41.222.240.0 - 41.222.241.255

inetnum:        41.222.240.0 - 41.222.241.255
netname:        CUNET-LSK-01
descr:          Allocation to CopperNET Solutions, an ISP in Zambia.
country:        ZM
admin-c:        KWC1-AFRINIC
tech-c:         KWC1-AFRINIC
status:         ASSIGNED PA
remarks:        Please send abuse notification to abuse@coppernet.zm
mnt-by:         COPSOL-MNT
source:         AFRINIC # Filtered
parent:         41.222.240.0 - 41.222.243.255

person:         Kasopa W Chisanga
address:        Silicon House, Kantanta Street
address:        P.O Box 22149, Kitwe
address:        ZM
phone:          +260-212-245011
phone:          +260-212-245200
phone:          +260-212-245222
nic-hdl:        KWC1-AFRINIC
remarks:        CopperNET Solutions.
source:         AFRINIC # Filtered

[00:36:20 leftseat@wrathall ~]$ dig -x 41.222.240.15

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> -x 41.222.240.15
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 11716
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1280
;; QUESTION SECTION:
;15.240.222.41.in-addr.arpa.	IN	PTR

;; Query time: 1916 msec
;; SERVER: 127.0.1.1#53(127.0.1.1)
;; WHEN: Mon Dec 12 00:36:30 PST 2016
;; MSG SIZE  rcvd: 55

[00:36:30 leftseat@wrathall ~]$ traceroute 41.222.240.15
traceroute to 41.222.240.15 (41.222.240.15), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  0.372 ms  0.780 ms  0.781 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
[00:37:15 leftseat@wrathall ~]$ dig zxxx.org.zm ns @ns1.coppernet.zm

; <<>> DiG 9.9.5-3ubuntu0.10-Ubuntu <<>> zxxx.org.zm ns @ns1.coppernet.zm
;; global options: +cmd
;; connection timed out; no servers could be reached
[00:38:21 leftseat@wrathall ~]$

Digital Matrixx customer notice

7 July 2016 00:46:15 +0000

It has come to our attention that customers of Digital Matrixx, formerly of Abbotsford, BC, appear to have been abandoned. If this describes your situation, NinerNet Communications may in some cases be able to help you.

Unfortunately it appears that the domains of many of Digital Matrixx’s customers were actually registered in the name of Digital Matrixx, rather than the names of their rightful owners. This was not necessarily the result of malice, but probably expediency and a lack of foresight or knowledge on the part of Digital Matrixx. (To compare, that would be like your real estate agent registering your new house in his or her name “because it’s easier.”) However, the result is that now the rightful owners of those domains have no control over them and cannot take the necessary action to get their domains back online again, or even renew them.

We do not have a list of customers or contact information for any of them, so if you are a former Digital Matrixx customer you need to take the initiative to contact us to see if we are in a position to be able to help you. (We do have a list of 179 domains that we may be able to assist with.) You can contact us at the same email address that Digital Matrixx used to use — info@thepostaloffice.com — or via one of the methods listed on our contact page. While we have not bought or acquired Digital Matrixx, we have acquired their former domain — thepostaloffice.com — through the normal domain expiry process. (The same applies to the domain they used to use for nameservers, securelinksserver.com.) Because many of the domains registered by Digital Matrixx use the info@thepostaloffice.com email address as an email contact, we can now in some cases help some rightful domain owners.

Please read the following information carefully.

What we can do for some former customers:

  • We can help some people regain control of their domain registrations.

What we cannot do for you:

  • We do not have any access to websites or email on any domains. In some cases we may be able to retrieve copies of websites from public caches, but this takes time and effort. We can determine the probability of success and give you a quote to make a copy based on our hourly rate. We can also refer you to web designers or make recommendations for economical options.

What we require:

  • To assist anyone to regain control of their domain we require scanned or high-resolution photographed copies of documentation to connect you to the domain. This could include at least two items from the following non-exhaustive list:
    • business licence (municipal),
    • business registration (federal or provincial),
    • an invoice from Digital Matrixx or the owner of the company, or
    • a cancelled cheque or some form of proof of payment to Digital Matrixx or the owner of the company.
  • If we are able to assist you to regain control of your domain, we will require you to transfer the registration to a new NinerNet domain registration account. (We have no way to give you access to the account where it is currently located.) This will require you to agree to a standard registration agreement, which you will be presented during the process to effect a registrar transfer of your domain. Following this transfer your domain registration period will be extended one further year (or more as described below) beyond its current expiry date, and the contact information will be changed from that of Digital Matrixx to the contact information of your choice.
  • In order to enter the contact information of your choice, you’ll need to send it to us: registrant company, registrant contact name, registrant mailing address, registrant email address, and registrant phone number. Per the registration agreement, this information all needs to be valid. Once we have that information from you we will send you an invoice based on our current domain renewal rates for the renewal period of your choice (up to ten years). On payment of the invoice we will initiate the registrar transfer, which will usually complete within a week of all of the steps being completed by you. Once that completes we will send you the log-in information for your domain registration account. Also per the registration agreement and as dictated by ICANN, you will not be able to transfer your domain registration to another registrar for 60 days; however, after that 60 days you are free to manage your domain as you see fit.
  • You can, however, set new nameservers immediately so that you can set up new hosting for your domain or redirect it to another domain. You are not obligated to host your website and/or email with NinerNet, but we’ve been in the hosting business for twenty years and seen companies like Digital Matrixx come and go. Our hosting rates are available on our website and we are very willing and able to answer your questions and give you advice on how to proceed.

We look forward to being able to assist you, as we have done already for some former Digital Matrixx customers.

Domain news: Price increase on dot-uk domains, elimination of multi-year rates

19 January 2016 01:22:12 +0000

The dot-uk registry is raising the price of their domains and eliminating lower pricing when registering for two years at a time effective 1 March, and so we must too.

This means that the new annual price for dot-uk domains will increase from US$14.00 to US$17.00 per year on 1 March. Most of this increase is due to the elimination of the lower pricing on biennial renewals.

Due to low demand for multi-year registrations and renewals, we’re also taking this opportunity to eliminate our multi-year pricing that we have offered on most domains we sell. In order to make a meagre profit on a ten-year registration/renewal we have had to charge a high enough single-year price that when you whittle down the price to what we’d offer for ten years (the maximum allowed by most registries), we were possibly making mere pennies. Given that we have absorbed domain price increases in the past, we would have actually lost money on a ten-year registration at our posted prices on some top-level domains.

We’ll still sell multi-year registrations and renewals, but any discounts will be negotiated on a case-by-case basis.

If you have any questions, please let us know. Thanks for your business.

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This is the corporate blog of NinerNet Communications. It's where we post announcements, inform and educate our clients, and discuss issues related to the Internet (web and email) hosting business and all it entails. This includes concomitant industries and activities such as domain registration, SSL/TLS certificates, online back-up, virtual private servers (VPS), cloud hosting, etc. Please visit our main website for more information about us.

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