Over the next year, starting today, we will be migrating all domain registrations under our management to a different domain registrar. For the most part these migrations will take place as the domains are renewed.
To be clear about NinerNet‘s position in the domain ecosystem, we are a reseller of domain registrations, reselling domains registered with domain name registrars, who in turn register domains from domain name registries. For the last seventeen years we have been a reseller for OpenSRS, a subsidiary of Tucows; going forward we will be a reseller for RRPproxy, a subsidiary of Key-Systems, a member of the KeyDrive Group.
Automated emails about your domains will continue to be sent from the same email address we’ve been using for years: domainsupport on the niner.net domain. You will notice a change in the format and language used in these emails. At least initially, links in those emails — such as those requesting you to validate your email address — will be on domains controlled by RRPproxy; however, we will work on using the niner.net domain at some point in the future, but we don’t have a timetable for that yet. The domain used in links in the email address validation emails that you may receive after your domain is transferred is currently emailverification.info. (See update below.)
Unless otherwise notified, you will continue to manage your domain registration through the interface at manage.niner.net. Within the next six months the interface at that address will change.
We are looking forward to an improved experience for all clients (except those using dot-zm domains, of course) as a result of this move. If you have any questions or concerns, please let us know. As always, if you are concerned about the legitimacy of an email you’ve received that pertains to your domain or hosting account with us, please forward it to us and we will advise you accordingly.
Thank-you for your business.
Update, 2018-06-29: Please note that, despite our best efforts, the transfer confirmation emails you will receive from our current registrar are sent from two different email addresses not on the niner.net domain: noreply@opensrs.email and transfers@opensrs.org. The inability of OpenSRS to consistently use our domain in messaging over the years (or even just one of their own domains) is a significant symptom of the problems that have led us to make this decision to move. Our apologies for the confusion.
Update, 2018-09-25: Links in the “Request for email address validation” emails are now on the niner.net domain.
