NinerNet Communications™
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Fraud alert

27 September 2016 19:33:46 +0000

We have been receiving phone calls today on our North American toll-free number from people who are claiming that we have charged their credit cards. So far the amounts have been under $100 which, in our experience with being on the receiving end of credit card fraud, are small enough amounts that they might slip under the radar of both credit card companies and some consumers.

Please be assured that NinerNet Communications does not have the facilities to charge credit cards without the explicit permission of the credit card holder. Our agreement with our payment processing company simply does not allow it. We also do not send spam, especially SEO scam spam. (We don’t even offer any kind of SEO [search engine optimisation] services.) It would seem that someone has simply lifted our company name and phone number from our website, and so we are as much a victim of this fraud as you are. We are a reputable company that has been trading under the same name for eighteen years — and only two years before that under our initial name — and plan to continue trading under our good name for many years to come.

The best advice we can give you is to contact your credit card company and initiate a chargeback. There is nothing that we can do other than post this notice so that anybody affected by this fraud can take that action.

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This is the corporate blog of NinerNet Communications. It's where we post announcements, inform and educate our clients, and discuss issues related to the Internet (web and email) hosting business and all that that entails. This includes such concomitant industries and activities such a domain registration, SSL certificates, online back-up, virtual private servers (VPS), cloud hosting, etc. Please visit our main website for more information about us.

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