NinerNet‘s offices will be closed from Monday 8 August and will re-open on Wednesday 17 August. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on Wednesday 17 August. Thank-you.
NinerNet‘s offices will be closed from Monday 8 August and will re-open on Wednesday 17 August. Emergency support will continue to be available 24/7, but routine emails and enquiries will be dealt with on Wednesday 17 August. Thank-you.
It has come to our attention that customers of Digital Matrixx, formerly of Abbotsford, BC, appear to have been abandoned. If this describes your situation, NinerNet Communications may in some cases be able to help you.
Unfortunately it appears that the domains of many of Digital Matrixx’s customers were actually registered in the name of Digital Matrixx, rather than the names of their rightful owners. This was not necessarily the result of malice, but probably expediency and a lack of foresight or knowledge on the part of Digital Matrixx. (To compare, that would be like your real estate agent registering your new house in his or her name “because it’s easier.”) However, the result is that now the rightful owners of those domains have no control over them and cannot take the necessary action to get their domains back online again, or even renew them.
We do not have a list of customers or contact information for any of them, so if you are a former Digital Matrixx customer you need to take the initiative to contact us to see if we are in a position to be able to help you. (We do have a list of 179 domains that we may be able to assist with.) You can contact us at the same email address that Digital Matrixx used to use — info@thepostaloffice.com — or via one of the methods listed on our contact page. While we have not bought or acquired Digital Matrixx, we have acquired their former domain — thepostaloffice.com — through the normal domain expiry process. (The same applies to the domain they used to use for nameservers, securelinksserver.com.) Because many of the domains registered by Digital Matrixx use the info@thepostaloffice.com email address as an email contact, we can now in some cases help some rightful domain owners.
Please read the following information carefully.
We look forward to being able to assist you, as we have done already for some former Digital Matrixx customers.
Based on the current value of the Zambian kwacha in US dollars and recent trends, we are lowering our retail kwacha prices effective today and until the next quarterly review by 4%.
Some sample rates:
Our new kwacha rates will be online within 24 hours.
Based on the current value of the Zambian kwacha in US dollars and recent trends, we are lowering our retail kwacha prices effective today and until the next quarterly review by 11%.
Some sample rates:
Our new kwacha rates will be online within 24 hours.
The dot-uk registry is raising the price of their domains and eliminating lower pricing when registering for two years at a time effective 1 March, and so we must too.
This means that the new annual price for dot-uk domains will increase from US$14.00 to US$17.00 per year on 1 March. Most of this increase is due to the elimination of the lower pricing on biennial renewals.
Due to low demand for multi-year registrations and renewals, we’re also taking this opportunity to eliminate our multi-year pricing that we have offered on most domains we sell. In order to make a meagre profit on a ten-year registration/renewal we have had to charge a high enough single-year price that when you whittle down the price to what we’d offer for ten years (the maximum allowed by most registries), we were possibly making mere pennies. Given that we have absorbed domain price increases in the past, we would have actually lost money on a ten-year registration at our posted prices on some top-level domains.
We’ll still sell multi-year registrations and renewals, but any discounts will be negotiated on a case-by-case basis.
If you have any questions, please let us know. Thanks for your business.
In the news recently (CBC and The Vancouver Sun) it was revealed that the Barriere (and District) Chamber of Commerce lost one of their domains (barrierechamber.com, apparently their primary one judging by its position in the results in web searches) because they did not renew it, and “logged in as usual” one day to find that said domain redirected to a pornographic website. As of this writing it’s redirecting to a non-pornographic website, but in the CBC article you can see a somewhat sanitised screenshot of the original website that caused such a furore.
As it says in the “Domain drop catching” article at Wikipedia, “It is incumbent on registrants to be proactive in managing their name registrations and to be good stewards of their domain names. By law there are no perpetual rights to domain names after payment of registration fees lapses, aside from trademark rights granted by common law or statute.” In the words of the Chamber’s administrator, “It was messed up on our end.” The above article does also state that “Unless the original registrant holds a trademark or other legal entitlement to the name, they are often left without any form of recourse in getting their domain name back”, but simply paying attention can save you a whole lot of time and heartache, not to mention money in legal fees.
There may be a glimmer of hope for the Barriere Chamber though. See the “Godaddy complicity” section for details on what action they may be able to take.
This situation brings up so many issues (hence the length of this post), not just technological issues but simple issues of asset management. I’m not an expert at managing a chamber of commerce, but there are lessons here that we can all learn, starting with (as just described) the fact that your domain is an asset, and should be treated as such. If you don’t manage your assets properly — if you leave them out in the rain, leave them unprotected, or let them expire — you’re going to lose them, plain and simple. So don’t let your domain expire — and don’t leave it out in the rain either, for that matter.
One of my pet peeves these days is the sheer laziness that has started to overtake the human race. People apparently don’t want to think, as that is all that the marketing departments of just about every business on the planet seem to be focused on these days. Even car advertisements on television nowadays seem to feature the laziest, dumbest drivers on the planet, drivers who apparently can’t even manage to stay in their own lane and need a car that can think about it and do it for them, driver’s who (quite frankly) should not be licensed to drive.
And it’s even worse in the technology industry where — by it’s very nature — the technology can do much of the thinking and remembering for you. And so it’s incredibly frustrating to read some “expert” (in this case Hasan Cavusoglu of the University of British Columbia’s Sauder School of Business) advise that people like the Barrier Chamber of Commerce “could have protected itself by paying for an extended amount of time to own the domain name because registrars provide such options.” While most registrars and hosting companies (including NinerNet) offer modest discounts on multi-year domain registrations, this only exacerbates the potential problem of forgetting to renew your domain by putting off having to think about renewing it on an annual basis. Whether you’re registering a domain for a business or for your own personal blog, what actual process have you put in place to ensure that you will remember when your domain expires? Registering it for ten years is not going to help you if, by the time the ten years is up, you’ve completely forget about it or who you even registered it with in the first place! It’s your asset; do not rely on someone else (your domain registrar, hosting company, web designer or anyone else) to be more concerned about your asset that you are!
According to The Vancouver Sun article, “Virginia Smith [the mayor] said the chamber in Barriere believed the domain name was automatically renewed”. This contradicts what the Chamber’s administrator (Marie Downing) stated in the CBC article: “It was messed up on our end. We missed the renewal during the holiday season.” Either way, someone was asleep at the switch when it came to managing this particular asset of the Barriere Chamber of Commerce. Also of note is that, according to the WHOIS record for barrierechamber.com as of 14 January 2016 (more on that in a moment when I’ll take aim at the domain registrar, Godaddy, and their complicity in this situation), the domain’s anniversary date is actually 30 November which, by my definition, is well before the so-called holiday season. By the time the holiday season rolled around the domain had been expired for almost a month and was rapidly approaching the “Redemption Grace Period“, by which time it is assumed that the average domain registrant has noticed that their domain has expired and stopped working! Which makes the mayor’s statement about her staff logging in “as usual” one day “only to find the ‘horrible’ content” all the more perplexing; did they not try to “log in” (she’s almost certainly using that term incorrectly) the day before and for the many days before that only to see that the website was not available?
I hate to be the one to break this news to the world, but computers are fallible. Sometimes, when they’re supposed to do things automatically, they don’t. I work with computers every day, and I know that they make mistakes or break. Even if you have your domain set to renew automatically — or anything else done automatically by a computer — check to make sure that it was actually done.
On the topic of registering and renewing domains, I always tell clients that “a domain is for life”, echoing the cliché that “a puppy is for life” (or whatever pet you want to substitute for “puppy”) that you sometimes hear around Christmas when animal protection agencies discourage thoughtless acquisition of animals as presents for kids. If you let a domain expire some opportunist is almost certainly going to snap it up the minute it does. A whole sub-industry revolves around this very activity. In many cases those people want the domain for what most people would consider reasonably legitimate use; for example, I recently snapped up fotocuba.com when it expired because I have a business idea for which this domain would be a good fit. However, everyone has different definitions of “legitimate use”, and many people just want to “monetise” a domain (that they think may be receiving a decent amount of traffic) for advertising. Some of that advertising may unfortunately revolve around pornography, get-rich-quick schemes and questionable medical claims.
Is the new registrant of barrierechamber.com trying to “extort” almost $10 000 from the previous registrant, for “a $20 domain”, as is claimed in The Vancouver Sun article? Not likely. Some people may not like the business model used by the new registrant, but unless the Chamber is somehow obligated to pay the money (they’re not) then it’s not extortion; it’s the free market at work, where one party has an asset and another would like to have that asset. If the latter party cannot afford that asset, then that’s a shame. A friend of mine has a very nice aeroplane that I’d like to own, but if the price at which she is willing to sell it to me is more than I can afford (it most certainly would be!), is she trying to extort money from me? No. So back to my “a domain is for life” maxim: if you don’t want to pay a ridiculous price to get back what was once your own asset, don’t lose it! If you don’t want some idiot to use what was once your domain in ways you would find objectionable — perhaps even “[creating] a replica of [your] original website” (as is correctly stated by Cavusoglu) to mislead your customers or members, or to collect all of the email sent to what was your domain — then don’t let your domain expire! If you don’t want to lose customers because they think you’ve gone out of business because your website and email are down, then renew in time!
This is where things get a bit more complicated, requiring some skill in investigating connections between domains and companies — connecting the dots and following the breadcrumbs — and gazing into a crystal ball that shows you the muddied the past. You can pay to have some of that past un-muddied, but I’m too cheap to do that in this case.
As alluded to above, the Barrier Chamber of Commerce apparently owns/owned (or, to be legally precise, is/was the registrant of) multiple domains. In addition to previously being the registrant of barrierechamber.com, their website currently loads at barrierechamberofcommerce.com. Bizarrely — and in yet another example of incredibly poor domain and web presence management — their apparent Facebook page (such as it is) has a link in their “about” box to barrieredistrict.com! (At least the advertising on that isn’t pornographic, as of this writing.) According to the current WHOIS information for this domain (the WHOIS information as of this writing for all of these domains is reproduced below) it was registered on 17 December 2015 by a registrant in Japan. The current registrar is DropCatch.com 828 LLC, and as suggested by the common contact information for dropcatch828.com and namebright.com and on the DropCatch.com 828 LLC web page itself, they’re a “partner” of NameBright — essentially a subsidiary of NameBright, as the former is almost certainly set up as a distinct registrar (as are dozens of other numbered LLCs [e.g., DropCatch.com 1029 LLC, DropCatch.com 1030 LLC, etc.]) as part of a pool to give NameBright greater access to the domain registry for acquiring “dropping” domains the second they are deleted by the registry.
Assuming barrieredistrict.com was indeed previously registered by the Barriere Chamber (it certainly looks like it was, according to the Internet Archive Wayback Machine), this means that the domain actually expired around the 28th or 29th of September 2015. Did the Chamber intentionally let it expire, or did they screw up the renewal of that domain too, only a couple of months before barrierechamber.com expired? What is their overall domain management strategy? Do they even have a domain management or web presence strategy? Would they know what such a strategy might look like if it walked up to them on Barriere Town Road and slapped them in the face? According to the CBC article, “Downing notes that the chamber still has ownership of several other similar domain names …”. Really? Who advised you to register multiple domains? I’m not saying that doing so is a bad idea, but that advice was clearly incomplete and badly implemented.
Looking further at the WHOIS information, I note that both barrierechamber.com and barrierechamberofcommerce.com were registered on 30 November 2013. (See the “Godaddy complicity” section below for more comments on dates.) If that was the case, how come barrierechamberofcommerce.com was renewed and barrierechamber.com was not? Or had they both been expired for several weeks without that fact being noticed, and only barrierechamber.com was snapped up by the new registrant? That’s a question only the Chamber can answer.
Without going further down the investigative rabbit hole, I don’t know if the Barriere Chamber of Commerce owns any other domains (other than the two they have lost and the one they have managed to hold onto), but this is where some professional help would come in handy. It’s all very well to pay some cheap hosting company $4.95 a month for your cheap and nasty website, but if your website and general web presence (in which I’d include your Facebook page) are important to you, why would you not contract with a professional to manage it? Would you manage the plumbing in your house without any professional assistance? Just because you can successfully operate a tap, send an email or type a document in a word processor does not mean you know everything there is to know about managing your plumbing, website or domain properly. I’ve been in the business for twenty years and I’m still learning! Judging by some changes to their website in the last 24 hours it does look like the Chamber might have got some decent advice — especially to do with getting their new domain into the search results to replace the now-compromised domain — but it’s only a start.
It’s usually unbecoming of a company to bad-mouth their competitors, but Godaddy and its founder are big and legitimate targets, quite used to (not shy of and often court) criticism, and not in the least bit threatened by the existence of NinerNet or our calling them out. Godaddy can afford to saturate the market with television advertising featuring sexually suggestive Playboy models; NinerNet, to our chagrin, cannot.
Anyway, Godaddy is well known for engaging in the practice of “Domain name warehousing“. (They’re not the only ones but, as I say, they’re a big target.) Normally when a domain expires and is re-registered by someone else, the WHOIS record changes to reflect this. If you look at the WHOIS information for the domain (fotocuba.com) that I said earlier that I recently acquired, you’ll see the following information:
Creation Date: 10-jan-2016
Since the old registration was allowed to expire completely — i.e., the domain expired, it entered the “redemption grace period” about 45 days later and was deleted by the registrar, it then entered the “pending delete” period about 30 days later, and was finally “dropped” 5 days later by the registry to be re-registered by the first comer — the “creation date” is the start of the new registration of fotocuba.com when I acquired it about a week ago. (There are tools you can use to see a website and domain’s history, including DomainTools.com and the aforementioned Internet Archive Wayback Machine.)
In the case of barrierechamber.com you’ll notice that the “creation date” is still that of when the domain was presumably originally registered by the Barriere Chamber:
Creation Date: 30-nov-2013
How is that if barrierechamber.com has supposedly been allowed to expire and is newly acquired by the current registrant (Al Perkins of Jersey) that the creation date at the registry is still 30 November 2013? This is almost certainly because, as the “Domain name warehousing” article points out, “Instead of letting [some] domains … expire, GoDaddy takes control of … those domains, after the registrant — GoDaddy’s customer — allows them to lapse, even before the end of the redemption period.” (In fact, as barrierechamber.com expired on 30 November 2015, it would have been scheduled to enter the Registration Grace Period on 14 January 2016, the day this story hit the news.) The new registrant then acquired that domain, probably at a premium (i.e., not just the $20 referred to by Downing, but probably less than the $9700 the new registrant wants for it), directly from Godaddy without the domain actually being “dropped” (deleted) by the registry. In other words, as far as the registry is concerned, the current registration is still the same one that began on 30 November 2013, even if the registrant has changed.
Plus I suspect that when someone in Barriere “logged in” one day to see some unexpected skin, they realised what had happened and very quickly paid the redemption fee for barrierechamberofcommerce.com (which was also originally registered on 30 November 2013, but was probably not attractive enough for anyone to acquire as barrierechamber.com was) and got that back online. Crisis averted … almost.
I (and many other people) don’t condone what Godaddy does, but it’s a loophole allowed by the rules dictated by the Internet Corporation for Assigned Names and Numbers, more commonly known as ICANN, which is the organisation ultimately responsible for managing the world’s domains. Godaddy is not the only registrar that takes advantage of this, but combined with all of their other questionable activities, domain registrants and potential domain registrants should think twice before registering domains with them, especially if they (the said registrants, or owners) are not going to pay attention to the expiry dates of their domain — their asset. While I decried laziness and not taking responsibility for your assets near the start of this epistle, smaller companies like NinerNet are more likely to pick up the phone and call you if you’ve let your domain expire, before it’s too late. Godaddy, on the other hand, can’t wait to make a buck from your laziness and inattention.
Without reading Godaddy’s 28-page legal agreement and the 32 other linked documents which are included, there may be happy ending to this for the Chamber. As mentioned above, because barrierechamber.com expired on 30 November 2015 it was scheduled to enter the Redemption Grace Period on 14 January 2016. As such, unless the registrant’s agreement with the registrar legally supersedes the registrar’s agreements with the registry and ICANN (I am not a lawyer and don’t know if it does), the Barriere Chamber may be able to simply pay Godaddy their redemption fee and get their domain back, whereupon Godaddy would refund the new registrant to whom they sold the domain what they paid Godaddy. However, this is based on my broad understanding of the way Godaddy and other registrars handle these types of sales, and information in the “Domain name warehousing” Wikipedia article. Of course, no sane person would ever base a legal action on the contents of a Wikipedia article or a blog post by some stranger on the Internet, but you and the Barriere and District Chamber of Commerce can do what you will with that information.
What can the Barriere and District Chamber of Commerce and the rest of us learn from their unfortunate experience?
To be honest, in two decades of registering domains I’ve never received anything of vital importance at the email addresses I and we use in my and our domain registrations that I needed to act on within minutes of receiving the message. If you’re “thinking” as described in the previous point then you don’t need the email reminders that you’ll receive from your registrar but, of course, you should at least be aware of them. But just in case (maybe you lost your list of domain expiry dates in the fire that burnt your office to the ground), you’re checking the email account at least monthly, weeding out all the spam, and saving the important messages related to your domain(s). Some people will argue — correctly to some extent — that you probably shouldn’t use an email address on the domain for which it is the contact address — e.g., you probably shouldn’t use domains@example.com as the contact address for your registration of example.com. This is a good point, but if necessary you can figure out what you should do in this case; for now it’s beyond the scope of this document.
In short, your domain is a valuable asset. Give it the respect it deserves and manage it properly.
As Hasan Cavusoglu of the UBC’s Sauder School of Business said, “They should have been more careful.” Perhaps some of the information above will help you be more careful about managing your domain asset.
None of the terms used above are too esoteric, but when you start talking about registries, registrars and registrants is can be a bit confusing. And what the hell does “WHOIS” really mean anyway? Here’s a quick rundown:
[16:19:27 leftseat@wrathall ~]$ whois barrierechamber.com Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Domain Name: BARRIERECHAMBER.COM Registrar: GODADDY.COM, LLC Sponsoring Registrar IANA ID: 146 Whois Server: whois.godaddy.com Referral URL: http://registrar.godaddy.com Name Server: NS09.DOMAINCONTROL.COM Name Server: NS10.DOMAINCONTROL.COM Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Updated Date: 12-jan-2016 Creation Date: 30-nov-2013 Expiration Date: 30-nov-2016 >>> Last update of whois database: Fri, 15 Jan 2016 02:47:02 GMT < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars. Domain Name: barrierechamber.com Registry Domain ID: 1837475188_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.godaddy.com Registrar URL: http://www.godaddy.com Update Date: 2016-01-12T01:06:42Z Creation Date: 2013-11-30T22:50:47Z Registrar Registration Expiration Date: 2016-11-30T22:50:47Z Registrar: GoDaddy.com, LLC Registrar IANA ID: 146 Registrar Abuse Contact Email: abuse@godaddy.com Registrar Abuse Contact Phone: +1.4806242505 Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Registry Registrant ID: Not Available From Registry Registrant Name: Al Perkins Registrant Organization: Registrant Street: Rue de L'Etau Registrant City: St.Helier Registrant State/Province: Jersey Registrant Postal Code: JE2 3WF Registrant Country: JE Registrant Phone: +44.1534000000 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: trevmedia@gmail.com Registry Admin ID: Not Available From Registry Admin Name: Al Perkins Admin Organization: Admin Street: Rue de L'Etau Admin City: St.Helier Admin State/Province: Jersey Admin Postal Code: JE2 3WF Admin Country: JE Admin Phone: +44.1534000000 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: trevmedia@gmail.com Registry Tech ID: Not Available From Registry Tech Name: Al Perkins Tech Organization: Tech Street: Rue de L'Etau Tech City: St.Helier Tech State/Province: Jersey Tech Postal Code: JE2 3WF Tech Country: JE Tech Phone: +44.1534000000 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: trevmedia@gmail.com Name Server: NS09.DOMAINCONTROL.COM Name Server: NS10.DOMAINCONTROL.COM DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>> Last update of WHOIS database: 2016-01-15T02:00:00Z < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en The data contained in GoDaddy.com, LLC's WhoIs database, while believed by the company to be reliable, is provided "as is" with no guarantee or warranties regarding its accuracy. This information is provided for the sole purpose of assisting you in obtaining information about domain name registration records. Any use of this data for any other purpose is expressly forbidden without the prior written permission of GoDaddy.com, LLC. By submitting an inquiry, you agree to these terms of usage and limitations of warranty. In particular, you agree not to use this data to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and and solicitations of any kind, including spam. You further agree not to use this data to enable high volume, automated or robotic electronic processes designed to collect or compile this data for any purpose, including mining this data for your own personal or commercial purposes. Please note: the registrant of the domain name is specified in the "registrant" section. In most cases, GoDaddy.com, LLC is not the registrant of domain names listed in this database. [18:47:11 leftseat@wrathall ~]$
[15:20:55 leftseat@wrathall ~]$ whois barrierechamberofcommerce.com Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Domain Name: BARRIERECHAMBEROFCOMMERCE.COM Registrar: GODADDY.COM, LLC Sponsoring Registrar IANA ID: 146 Whois Server: whois.godaddy.com Referral URL: http://registrar.godaddy.com Name Server: NS35.DOMAINCONTROL.COM Name Server: NS36.DOMAINCONTROL.COM Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Updated Date: 13-jan-2016 Creation Date: 30-nov-2013 Expiration Date: 30-nov-2020 >>> Last update of whois database: Sat, 16 Jan 2016 23:23:11 GMT < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars. Domain Name: BARRIERECHAMBEROFCOMMERCE.COM Registry Domain ID: 1837475172_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.godaddy.com Registrar URL: http://www.godaddy.com Update Date: 2015-12-01T11:42:05Z Creation Date: 2013-11-30T22:50:47Z Registrar Registration Expiration Date: 2020-11-30T22:50:47Z Registrar: GoDaddy.com, LLC Registrar IANA ID: 146 Registrar Abuse Contact Email: abuse@godaddy.com Registrar Abuse Contact Phone: +1.4806242505 Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Registry Registrant ID: Not Available From Registry Registrant Name: Lana Laskovic Registrant Organization: Barriere Chamber of Commerce Registrant Street: Box 1190 Registrant City: Barriere Registrant State/Province: British Columbia Registrant Postal Code: V0E 1E0 Registrant Country: CA Registrant Phone: 2506729221 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: bcoc@telus.net Registry Admin ID: Not Available From Registry Admin Name: Lana Laskovic Admin Organization: Barriere Chamber of Commerce Admin Street: Box 1190 Admin City: Barriere Admin State/Province: British Columbia Admin Postal Code: V0E 1E0 Admin Country: CA Admin Phone: 2506729221 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: bcoc@telus.net Registry Tech ID: Not Available From Registry Tech Name: Lana Laskovic Tech Organization: Barriere Chamber of Commerce Tech Street: Box 1190 Tech City: Barriere Tech State/Province: British Columbia Tech Postal Code: V0E 1E0 Tech Country: CA Tech Phone: 2506729221 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: bcoc@telus.net Name Server: NS35.DOMAINCONTROL.COM Name Server: NS36.DOMAINCONTROL.COM DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>> Last update of WHOIS database: 2016-01-16T23:00:00Z < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en The data contained in GoDaddy.com, LLC's WhoIs database, while believed by the company to be reliable, is provided "as is" with no guarantee or warranties regarding its accuracy. This information is provided for the sole purpose of assisting you in obtaining information about domain name registration records. Any use of this data for any other purpose is expressly forbidden without the prior written permission of GoDaddy.com, LLC. By submitting an inquiry, you agree to these terms of usage and limitations of warranty. In particular, you agree not to use this data to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and and solicitations of any kind, including spam. You further agree not to use this data to enable high volume, automated or robotic electronic processes designed to collect or compile this data for any purpose, including mining this data for your own personal or commercial purposes. Please note: the registrant of the domain name is specified in the "registrant" section. In most cases, GoDaddy.com, LLC is not the registrant of domain names listed in this database. [15:23:20 leftseat@wrathall ~]$
[15:16:34 leftseat@wrathall ~]$ whois barrieredistrict.com Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Domain Name: BARRIEREDISTRICT.COM Registrar: DROPCATCH.COM 828 LLC Sponsoring Registrar IANA ID: 2587 Whois Server: whois.namebright.com Referral URL: http://www.DropCatch828.com Name Server: NS1.SEDOPARKING.COM Name Server: NS2.SEDOPARKING.COM Status: ok http://www.icann.org/epp#OK Updated Date: 21-dec-2015 Creation Date: 17-dec-2015 Expiration Date: 17-dec-2016 >>> Last update of whois database: Sat, 16 Jan 2016 23:20:38 GMT < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars. Domain Name: BarrierEDistrict.com Registry Domain ID: 1988051797_DOMAIN_COM-VRSN Registrar WHOIS server: whois.NameBright.com Registrar URL: http://www.NameBright.com Updated Date: 2015-12-17T00:00:00.000Z Creation Date: 2015-12-17T19:35:50.000Z Registrar Registration Expiration Date: 2016-12-17T00:00:00.000Z Registrar: DropCatch.com 828 LLC Registrar IANA ID: 2587 Registrar Abuse Contact Email: abuse@NameBright.com Registrar Abuse Contact Phone: +1.720.496.0020 Domain Status: ok Registry Registrant ID: Registrant Name: Yasutaka Sakatani Registrant Organization: Registrant Street: uji biwa 3-1-201 Registrant City: uji-shi Registrant State/Province: Kyoto Registrant Postal Code: 6110021 Registrant Country: JP Registrant Phone: +810774340100 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: domain@axelight.co.jp Registry Admin ID: Admin Name: Yasutaka Sakatani Admin Organization: Admin Street: uji biwa 3-1-201 Admin City: uji-shi Admin State/Province: Kyoto Admin Postal Code: 6110021 Admin Country: JP Admin Phone: +810774340100 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: domain@axelight.co.jp Registry Tech ID: Tech Name: Yasutaka Sakatani Tech Organization: Tech Street: uji biwa 3-1-201 Tech City: uji-shi Tech State/Province: Kyoto Tech Postal Code: 6110021 Tech Country: JP Tech Phone: +810774340100 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: domain@axelight.co.jp Name Server: ns1.sedoparking.com Name Server: ns2.sedoparking.com DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net --- Last update of WHOIS database: 2016-01-16T11:20:55.368Z --- [15:20:55 leftseat@wrathall ~]$
[17:56:37 leftseat@wrathall ~]$ whois fotocuba.com Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Domain Name: FOTOCUBA.COM Registrar: DOMAINARMADA.COM LLC Sponsoring Registrar IANA ID: 1173 Whois Server: whois.domainarmada.com Referral URL: http://www.networksolutions.com Name Server: NS1.NINER.NET Name Server: NS2.NINER.NET Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Updated Date: 11-jan-2016 Creation Date: 10-jan-2016 Expiration Date: 10-jan-2017 >>> Last update of whois database: Sun, 17 Jan 2016 02:29:13 GMT < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars. Domain Name: fotocuba.com Registry Domain ID: 1993165857_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.domainarmada.com Registrar URL: http://domainarmada.com Updated Date: 2016-01-11T01:02:39Z Creation Date: 2016-01-10T19:19:59Z Registrar Registration Expiration Date: 2017-01-10T19:19:59Z Registrar: Domainarmada.com LLC Registrar IANA ID: 1173 Registrar Abuse Contact Email: abuse@web.com Registrar Abuse Contact Phone: +1.8773812449 Reseller: Domain Status: clientTransferProhibited http://icann.org/epp#clientTransferProhibited Registry Registrant ID: Registrant Name: Domain Administrator Registrant Organization: NinerNet Communications Company Registrant Street: 499-1685 H Street Registrant City: Blaine Registrant State/Province: WA Registrant Postal Code: 98230 Registrant Country: US Registrant Phone: +1.3605194260 Registrant Phone Ext.: Registrant Fax: Registrant Fax Ext.: Registrant Email: domains@ninernet.com Registry Admin ID: Admin Name: Domain Administrator Admin Organization: NinerNet Communications Company Admin Street: 499-1685 H Street Admin City: Blaine Admin State/Province: WA Admin Postal Code: 98230 Admin Country: US Admin Phone: +1.3605194260 Admin Phone Ext.: Admin Fax: Admin Fax Ext.: Admin Email: domains@ninernet.com Registry Tech ID: Tech Name: Domain Administrator Tech Organization: NinerNet Communications Company Tech Street: 499-1685 H Street Tech City: Blaine Tech State/Province: WA Tech Postal Code: 98230 Tech Country: US Tech Phone: +1.3605194260 Tech Phone Ext.: Tech Fax: Tech Fax Ext.: Tech Email: domains@ninernet.com Name Server: ns2.niner.net Name Server: ns1.niner.net DNSSEC: Unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>> Last update of WHOIS database: 2016-01-11T01:02:39Z < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. The data in Domainarmada.com's WHOIS database is provided to you by Domainarmada.com for information purposes only, that is, to assist you in obtaining information about or related to a domain name registration record. Domainarmada.com makes this information available "as is," and does not guarantee its accuracy. By submitting a WHOIS query, you agree that you will use this data only for lawful purposes and that, under no circumstances will you use this data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via direct mail, electronic mail, or by telephone; or (2) enable high volume, automated, electronic processes that apply to Domainarmada.com (or its systems). The compilation, repackaging, dissemination or other use of this data is expressly prohibited without the prior written consent of Domainarmada.com. Domainarmada.com reserves the right to modify these terms at any time. By submitting this query, you agree to abide by these terms. [18:29:27 leftseat@wrathall ~]$
[16:32:18 leftseat@wrathall ~]$ whois dropcatch828.com Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Domain Name: DROPCATCH828.COM Registrar: TURNCOMMERCE, INC. DBA NAMEBRIGHT.COM Sponsoring Registrar IANA ID: 1441 Whois Server: whois.namebright.com Referral URL: http://www.namebright.com Name Server: NS1.NAMEBRIGHTDNS.COM Name Server: NS2.NAMEBRIGHTDNS.COM Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited Updated Date: 09-oct-2015 Creation Date: 09-oct-2015 Expiration Date: 09-oct-2016 >>> Last update of whois database: Sun, 17 Jan 2016 00:57:03 GMT < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars. Domain Name: DropCatch828.com Registry Domain ID: 1967207614_DOMAIN_COM-VRSN Registrar WHOIS server: whois.NameBright.com Registrar URL: http://www.NameBright.com Updated Date: 2015-10-09T00:00:00.000Z Creation Date: 2015-10-09T06:00:00.000Z Registrar Registration Expiration Date: 2016-10-09T00:00:00.000Z Registrar: TurnCommerce, Inc. DBA NameBright.com Registrar IANA ID: 1441 Registrar Abuse Contact Email: abuse@NameBright.com Registrar Abuse Contact Phone: +1.720.496.0020 Domain Status: clientTransferProhibited Registry Registrant ID: Registrant Name: Domain Admin Registrant Organization: dropcatch828.com Registrant Street: 2635 Walnut Street Registrant City: Denver Registrant State/Province: CO Registrant Postal Code: 80205 Registrant Country: US Registrant Phone: +1.720.496.0020 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: support@namebright.com Registry Admin ID: Admin Name: Domain Admin Admin Organization: dropcatch828.com Admin Street: 2635 Walnut Street Admin City: Denver Admin State/Province: CO Admin Postal Code: 80205 Admin Country: US Admin Phone: +1.720.496.0020 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: support@namebright.com Registry Tech ID: Tech Name: Domain Admin Tech Organization: dropcatch828.com Tech Street: 2635 Walnut Street Tech City: Denver Tech State/Province: CO Tech Postal Code: 80205 Tech Country: US Tech Phone: +1.720.496.0020 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: support@namebright.com Name Server: ns1.namebrightdns.com Name Server: ns2.namebrightdns.com DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net --- Last update of WHOIS database: 2016-01-17T12:57:15.634Z ---
[16:57:15 leftseat@wrathall ~]$ whois namebright.com Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Domain Name: NAMEBRIGHT.COM Registrar: TURNCOMMERCE, INC. DBA NAMEBRIGHT.COM Sponsoring Registrar IANA ID: 1441 Whois Server: whois.namebright.com Referral URL: http://www.namebright.com Name Server: NS1.NAMEBRIGHTDNS.COM Name Server: NS2.NAMEBRIGHTDNS.COM Status: clientDeleteProhibited https://www.icann.org/epp#clientDeleteProhibited Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited Updated Date: 09-apr-2015 Creation Date: 07-apr-2005 Expiration Date: 07-apr-2025 >>> Last update of whois database: Sun, 17 Jan 2016 00:57:32 GMT < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars. Domain Name: NameBright.com Registry Domain ID: 149835961_DOMAIN_COM-VRSN Registrar WHOIS server: whois.NameBright.com Registrar URL: http://www.NameBright.com Updated Date: 2015-04-09T00:00:00.000Z Creation Date: 2005-04-07T23:54:15.000Z Registrar Registration Expiration Date: 2025-04-07T00:00:00.000Z Registrar: TurnCommerce, Inc. DBA NameBright.com Registrar IANA ID: 1441 Registrar Abuse Contact Email: abuse@NameBright.com Registrar Abuse Contact Phone: +1.720.496.0020 Domain Status: clientTransferProhibited Domain Status: clientDeleteProhibited Registry Registrant ID: Registrant Name: Domain Admin Registrant Organization: namebright.com Registrant Street: 2635 Walnut Street Registrant City: Denver Registrant State/Province: CO Registrant Postal Code: 80205 Registrant Country: US Registrant Phone: +1.720.496.0020 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: support@namebright.com Registry Admin ID: Admin Name: Domain Admin Admin Organization: namebright.com Admin Street: 2635 Walnut Street Admin City: Denver Admin State/Province: CO Admin Postal Code: 80205 Admin Country: US Admin Phone: +1.720.496.0020 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: support@namebright.com Registry Tech ID: Tech Name: Domain Admin Tech Organization: namebright.com Tech Street: 2635 Walnut Street Tech City: Denver Tech State/Province: CO Tech Postal Code: 80205 Tech Country: US Tech Phone: +1.720.496.0020 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: support@namebright.com Name Server: ns1.namebrightdns.com Name Server: ns2.namebrightdns.com DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net --- Last update of WHOIS database: 2016-01-17T12:57:46.540Z ---
[16:57:46 leftseat@wrathall ~]$ whois dropcatch.com Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Aborting search 50 records found ..... Registrar Name: DROPCATCH.COM 1000 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1000.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1001 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1001.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1002 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1002.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1003 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1003.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1004 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1004.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1005 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1005.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1006 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1006.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1007 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1007.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1008 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1008.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1009 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1009.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1010 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1010.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1011 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1011.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1012 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1012.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1013 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1013.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1014 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1014.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1015 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1015.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1016 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1016.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1017 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1017.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1018 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1018.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1019 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1019.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1020 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1020.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1021 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1021.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1022 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1022.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1023 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1023.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1024 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1024.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1025 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1025.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1026 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1026.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1027 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1027.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1028 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1028.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1029 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1029.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Registrar Name: DROPCATCH.COM 1030 LLC Address: 2635 Walnut Street, Denver, CO 80205, US Phone Number: 303-893-0547 Email: support@namebright.com Whois Server: whois.namebright.com Referral URL: www.DropCatch1030.com Admin Contact: Jeffrey Reberry Phone Number: 303-478-5206 Email: jeff@turncommerce.com Admin Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com Billing Contact: Andrew Reberry Phone Number: 303-893-0547 Email: andrew@turncommerce.com >>> Last update of whois database: Sun, 17 Jan 2016 01:09:53 GMT < << For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en. NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars. [17:10:15 leftseat@wrathall ~]$
Looking very much like the “invoices” sent out years ago by the heavily-fined (and, at various times, suspended by both ICANN and CIRA) so-called Domain Registry of Canada (also known as Internet Registry of Canada, Domain Registry of America, Domain Registry of Europe, NameJuice.com, Brandon Gray Internet Services Inc. and many more), the “not a bill” “domain name expiration notice” received by NinerNet Communications recently reminds us that some people only know how to do business dishonestly — or at the very least on the fringes of legality.
Although it could have been copied, the notice received by us from “iDNS Canada” is almost identical to those of the Domain Registry of America sent out in previous years, and the maple leaf used in the iDNS Canada logo is indeed identical to that used by the Domain Registry of Canada in previous notices.
Let’s analyse a few aspects of this friendly and helpful “domain name expiration notice”:
There are three notable things about this notice:
So don’t send them money, as you’re almost certainly sending money into a black hole from which you will likely see no service and from which you will probably be unable to retrieve it!
As always, if you receive any kind of communication from a third-party (with whom you don’t already have an established and trusted relationship) about your domain — via postal mail, email, telephone, fax or even smoke signal — be suspicious, be wary. If you’re not sure whether or not it is legitimate, please contact us about it and we will be more than happy to take a look and advise you whether or not it is legitimate.
Time sure flies when you’re having fun. It’s hard to believe that another year is about to end, and a new one about to start.
We thank you, as we should do more often, for your custom in 2015. In 2016 we’ll be celebrating our 20th anniversary, and whether you’ve been a client with us since 1996 (as some of you have) or you only joined us this year, your business is appreciated every day. Thank-you. We look forward to continuing to earn your business next year and further into the future.
Over the Christmas and New Year break we’ll be taking a bit of a break ourselves. From 23 December to 3 January our offices will be closed. Servers and support emails will continue to be monitored 24/7 and any urgent matters will be attended to right away. Routine or administrative matters will be addressed on Monday the 4th.
We wish you and your colleagues, employees and families a merry Christmas (if you celebrate it), and all the best for the New Year.
Back on 16 September a client with a dot-zm domain hosted with us came to us with a problem that had started the day before. The majority of this post documents the details of the monumental effort we had to expend to get the domain registrar (Realtime/Hai) and registry (ZICTA, the Zambia Information & Communications Technology Authority) to do their jobs and provide a working domain.
However, the reason for the timing of this post (which we should have made two months ago) is that we are seeing these same problems again with dot-zm domains. Emails sent to existing dot-zm domains, hosted with different hosting companies, are bouncing because these dot-zm domains seem not to exist on the Internet because the dot-zm nameservers are reporting differing, incomplete or even incorrect information for them.
Unfortunately there is nothing that we can do on our servers when ZICTA’s dot-zm nameservers report — incorrectly! — that a dot-zm domain does not exist or directs traffic to the wrong servers.
Our recommendation for years now, due to the shocking unreliability of dot-zm domains, is that you simply should not register dot-zm domains. This seems awfully unpatriotic — after all, you.co.zm is supposed to be a proud acknowledgement of your association with Zambia — but the sad fact of the matter is that your dot-zm domain is actually an embarrassment and a disservice to you, your business and your country.
We have written about this over and over again over the years. Here’s a recap of some of what we’ve written on our blogs (there’s more lost in the mists of time and in emails sent before we set up our corporate and status blogs):
We also have over 50 MB of raw data (some of it compressed) dating back to 2008 documenting problems with dot-zm domains, including all dot-zm domains going down worldwide. It’s the kind of material with which we could write a thesis about TLD mismanagement, if we had the time … but we don’t.
Back on 16 September a client with a dot-zm domain hosted with us came to us with a problem that had started the day before. They were suddenly receiving very little email, and they were being told by some of their correspondents that emails sent to their domain were bouncing. Of course, this galvanised us immediately, and we checked all aspects of their domain’s configuration on our nameservers and mail servers. We could find nothing wrong. However, the problem was undeniable; some mail sent to this client’s domain was indeed bouncing.
So we started digging deeper. We found that, without being asked to do so by the domain registrant (our client), the dot-zm domain registry (ZICTA, whose website is again down as I write this) had changed the nameservers of our client’s domain to those of their domain registrar, Realtime Technologies Ltd., now doing business as Hai Alive Telecommunications — whose websites on both of their domains are also down right now. (Seeing a pattern here?) Both the registrar and the registry denied being responsible for changing the nameservers and refused to explain how it happened. The nameservers were changed back to ours, but the problem persisted.
What we found was that the problem was intermittent, hence the fact that some email was getting through and some was being bounced. An intermittent problem is the worst kind of problem because when things are working there is no problem to find, and when things aren’t working you don’t know when the problem will go away and whether or not you’ll find the problem before it disappears. On top of that mail from multiple different and unrelated sources was being bounced, so we couldn’t blame a particular sender’s improperly configured mail server for the problem.
Seeing as the registrar (Realtime/Hai) blamed NinerNet for the problem, and the registry (ZICTA) refused to deal with us, telling us we had to seek help from the registrar (Realtime/Hai) who was too busy blaming us to investigate, some more investigation by NinerNet revealed that one of the six nameservers that run the dot-zm country-code top-level domain (as of today they’re now down to four) was still broadcasting to the world that the authoritative nameservers for the domain were hosted at Realtime/Hai, which was the result of the unauthorised change to the nameservers a couple of days earlier. (One of the six was failing, and one wasn’t providing the information it was supposed to provide, meaning that three of the six nameservers for dot-zm domains were not working properly!)
There was an easy temporary solution to this problem, seeing as ZICTA was being uncooperative: A few keystrokes by someone at Realtime/Hai could have set up the client’s domain on their nameservers, so that when a mail server was incorrectly directed there it would have received the correct information that we would provide to Realtime/Hai. However, Realtime/Hai refused to help unless the client signed a hosting contract with them and paid money up front, despite the fact that the client/registrant had already paid them for a working domain that they expected to work for the entire length of the contract for that domain. This, of course, was an outrageous attempt at extortion and was rejected.
After hammering away at ZICTA for over a week by email (while trying to get Realtime/Hai to take responsibility for addressing the problem, as the domain registrar is supposed to do) and being ignored (including receiving notifications that emails to them had been deleted unread) — except by one person, the head of “Consumer Protection”, who said that he would help me but then also continued to ignore me, never sending me another email again — I finally picked up the phone and eventually (after six tries and being disconnected twice; this is the “Communications Technology Authority”?!) reached a receptionist. (A month earlier when trying unsuccessfully to deal with ZICTA over another issue, the receptionist couldn’t put me through to the person who could help me with my issue because the whole organisation, except apparently the receptionist, was at a staff meeting!) After explaining the situation to the receptionist she stated that I had to deal with Realtime/Hai. After explaining that Realtime/Hai refused to help, she said that she would only continue to talk to me if I would lodge a complaint against Realtime/Hai, so I reluctantly agreed. After being on hold for over ten minutes while she did who knows what, she came back on the line. This time I literally pleaded with her to give me one minute to fully explain the problem and why the problem was caused by ZICTA and how it was within the power of only ZICTA to fix in less than two minutes.
My pleading must have had an effect, as she agreed to put me through to someone else. That person was apparently a “Cyber Security Analyst” with Zambia CIRT (Computer Incident Response Team, whose website is actually up!). I had to actually give him the computer commands to demonstrate the cause and location of the problem. Miraculously he agreed with my assessment — after eight days of banging my head against brick walls, someone finally understood and agreed! — but could do nothing to fix it right away because (although it was nine o’ clock in the morning) the person who was in charge of running the registry back end was not in yet. However, he did assure me that it would be dealt with that day, although it wasn’t until the next day that I finally received written acknowledgement from ZICTA of the problem they had caused, and it was another two days before they fixed it, twelve days after the problem was created!
… how a problem with a dot-zm domain is handled by the registry and its registrar, and how long it takes:
It is interesting to note that there is almost no information on the ZICTA website about the management of the dot-zm ccTLD (country-code top-level domain; compare that to, for example, the website of Nominet, the organisation that runs the dot-uk ccTLD), and their Facebook page contains nothing but pages and pages of repetitive so-called FAQs about mobile service, and not a single mention (going back to at least the end of 2014) of dot-zm domains and domain registration. Underneath almost all of the posts by ZICTA with FAQs are reams and reams of complaints about how useless ZICTA is and how they do nothing about consumer complaints. See for yourself.
Yes, there is. If someone in Zambia cannot be found to provide competent management and direction to ZICTA — and the wherewithal to whip registrars into shape and to educate them on the need to provide customer service without resorting to blaming hosting providers for issues that are demonstrably not theirs — then the job can and should be outsourced to a foreign company with a good track record.
In the more immediate term NinerNet has provided, since 2010, the option of registering a dot-zam.co domain — e.g., ninernet.zam.co. We provide it expressly because of the ongoing, years old problems with the management and administration of the dot-zm ccTLD, not to mention the exorbitant cost of dot-zm domains. Instead of registering companyzambia.com (which is probably available, I should point out) you can instead register company.zam.co. It’s the same number of characters as company.com.zm, and only one more than company.co.zm. But more importantly, it’s reliable!
I should point out that we don’t expose the flaws in the dot-zm ccTLD in order to sell dot-zam.co domains; our setting up dot-zam.co is the result of these flaws. If the dot-zm domain system worked properly, we would never have thought to create the dot-zam.co alternative ccTLD, and we’d certainly have no reason to complain. Besides, having been created in 1994, dot-zm had a sixteen-year head start on dot-zam.co! Dot-zam.co is a long way from being a threat to ZICTA and dot-zm.
Finally, you can switch to a new, non-dot-zm domain. Ideally you would never have registered that dot-zm domain in the first place, but it’s an understandable and forgivable mistake. It’s not ideal to switch to a new domain, but where would you be if your domain went down for two weeks and nobody wanted to help you? Here’s how you do it:
While some less sympathetic hosting companies may charge you for the time involved in making this change (which is actually quite understandable), we will not charge you even one extra ngwee to make this change away from your old dot-zm domain. We also do not charge any extra hosting fees to alias your old dot-zm domain to your new domain. In other words, changing to a new domain will only cost you the price of the new domain.
The email below, sent to the person we spoke to at ZICTA (who also seems to be associated with Zambia CIRT) after we finally managed to talk to him, documents the problem experienced by our client with their dot-zm domain. The client’s domain has been redacted for privacy reasons (changed to example.co.zm), as have the names and email addresses of individuals.
From: Craig Hartnett <hxxxxxxx _AT_ niner.net> To: cxxxxx _AT_ cirt.zm CC: exxxx.cxxxxxx _AT_ hai-alive.co.zm, exxxx.mxxxx _AT_ hai-alive.co.zm, exxxxxx _AT_ rtaa.com.zm, mxxxxxx _AT_ rtaa.com.zm, rxxxxx.zxxxx _AT_ hai-alive.co.zm, servicedesk _AT_ hai-alive.co.zm, servicedesk _AT_ rtaa.com.zm, cxxxx _AT_ zicta.zm, info _AT_ zicta.zm, kxxxxxx _AT_ zicta.zm, nxxxxx _AT_ example.co.zm, ixxxxxx _AT_ jxxxxxxxxx.com Subject: Problem with example.co.zm domain Date: Fri, 25 Sep 2015 09:21:22 +0200 Mailer: Evolution 3.10.4-0ubuntu2 Organization: NinerNet Communications, www.niner.netDear Cxxxxx,Thank-you for taking my call this morning.As I explained, the nameservers for the dot-zm TLD are not properly synchronised, and are therefore reporting different nameservers for the example.co.zm domain. In particular, pch.nic.zm is reporting incorrect nameservers.Of course, this results in disruption of the example.co.zm domain, and this has been the case since at least Tuesday 15 September. At one point last week the WHOIS showed only Realtime nameservers for the example.co.zm domain. Realtime claims that this was the result of some sort of registry activity -- a reset of some sort if I remember correctly. These were changed back to NinerNet's nameservers but, as I explained on the phone, one of the dot-zm nameservers is still responding with Realtime's nameserver instead of NinerNet's.Realtime have refused to assist thus far -- even though they are the registrar of this domain -- instead blaming us (NinerNet Communications, the company hosting the domain) for the problems. However, this is clearly refuted by the evidence below, which are fresh queries from a few minutes ago (with date and time stamps) on all of the dot-zm TLD nameservers.I have copied this email to all of the people at Realtime who have been involved thus far, as well as representatives of the registrant of the domain.This should take two minutes for someone with access to the pch.nic.zm nameserver to fix. Please ensure that this is fixed today so that the registrant of example.co.zm can get back to running their business.Thank-you.Craig Hartnett[00:13:14 leftseat@wrathall ~]$ date -u Fri Sep 25 07:13:19 UTC 2015 [00:13:19 leftseat@wrathall ~]$ dig example.co.zm ns @hippo.ru.ac.za; <<>> DiG 9.9.5-3ubuntu0.5-Ubuntu <<>> example.co.zm ns @hippo.ru.ac.za ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63660 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 3, ADDITIONAL: 2 ;; WARNING: recursion requested but not available;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;example.co.zm. IN NS;; AUTHORITY SECTION: co.zm. 86400 IN NS pch.nic.zm. co.zm. 86400 IN NS ns-zm.afrinic.net. co.zm. 86400 IN NS ns1.zamnet.zm.;; ADDITIONAL SECTION: ns1.zamnet.zm. 86400 IN A 196.46.192.26;; Query time: 348 msec ;; SERVER: 146.231.128.1#53(146.231.128.1) ;; WHEN: Fri Sep 25 00:13:28 PDT 2015 ;; MSG SIZE rcvd: 137[00:13:28 leftseat@wrathall ~]$ dig example.co.zm ns @ns1.coppernet.zm; <<>> DiG 9.9.5-3ubuntu0.5-Ubuntu <<>> example.co.zm ns @ns1.coppernet.zm ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 17502 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1 ;; WARNING: recursion requested but not available;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;example.co.zm. IN NS;; Query time: 586 msec ;; SERVER: 41.222.240.15#53(41.222.240.15) ;; WHEN: Fri Sep 25 00:13:32 PDT 2015 ;; MSG SIZE rcvd: 43[00:13:32 leftseat@wrathall ~]$ dig example.co.zm ns @ns1.zamnet.zm; <<>> DiG 9.9.5-3ubuntu0.5-Ubuntu <<>> example.co.zm ns @ns1.zamnet.zm ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52796 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 1 ;; WARNING: recursion requested but not available;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;example.co.zm. IN NS;; AUTHORITY SECTION: example.co.zm. 86400 IN NS ns2.niner.net. example.co.zm. 86400 IN NS ns1.niner.net.;; Query time: 320 msec ;; SERVER: 196.46.192.26#53(196.46.192.26) ;; WHEN: Fri Sep 25 00:13:38 PDT 2015 ;; MSG SIZE rcvd: 88[00:13:38 leftseat@wrathall ~]$ dig example.co.zm ns @ns2.zamnet.zm; <<>> DiG 9.9.5-3ubuntu0.5-Ubuntu <<>> example.co.zm ns @ns2.zamnet.zm ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16638 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 1 ;; WARNING: recursion requested but not available;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;example.co.zm. IN NS;; AUTHORITY SECTION: example.co.zm. 86400 IN NS ns1.niner.net. example.co.zm. 86400 IN NS ns2.niner.net.;; Query time: 338 msec ;; SERVER: 196.46.192.21#53(196.46.192.21) ;; WHEN: Fri Sep 25 00:13:42 PDT 2015 ;; MSG SIZE rcvd: 88[00:13:42 leftseat@wrathall ~]$ dig example.co.zm ns @ns-zm.afrinic.net; <<>> DiG 9.9.5-3ubuntu0.5-Ubuntu <<>> example.co.zm ns @ns-zm.afrinic.net ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36928 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 1 ;; WARNING: recursion requested but not available;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;example.co.zm. IN NS;; AUTHORITY SECTION: example.co.zm. 86400 IN NS ns1.niner.net. example.co.zm. 86400 IN NS ns2.niner.net.;; Query time: 310 msec ;; SERVER: 196.216.168.44#53(196.216.168.44) ;; WHEN: Fri Sep 25 00:13:45 PDT 2015 ;; MSG SIZE rcvd: 88[00:13:45 leftseat@wrathall ~]$ dig example.co.zm ns @pch.nic.zm; <<>> DiG 9.9.5-3ubuntu0.5-Ubuntu <<>> example.co.zm ns @pch.nic.zm ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 37546 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 8, ADDITIONAL: 1 ;; WARNING: recursion requested but not available;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;example.co.zm. IN NS;; AUTHORITY SECTION: example.co.zm. 86400 IN NS dns2.hai-alive.zm. example.co.zm. 86400 IN NS dns2.realtime.zm. example.co.zm. 86400 IN NS dns1.hai-alive.zm. example.co.zm. 86400 IN NS dns3.realtime.zm. example.co.zm. 86400 IN NS dns4.realtime.zm. example.co.zm. 86400 IN NS dns1.realtime.zm. example.co.zm. 86400 IN NS dns4.hai-alive.zm. example.co.zm. 86400 IN NS dns3.hai-alive.zm.;; Query time: 17 msec ;; SERVER: 204.61.216.73#53(204.61.216.73) ;; WHEN: Fri Sep 25 00:13:49 PDT 2015 ;; MSG SIZE rcvd: 214[00:13:49 leftseat@wrathall ~]$ date -u Fri Sep 25 07:13:56 UTC 2015 [00:13:56 leftseat@wrathall ~]$-- NinerNet Communications | Craig Hartnett * http://www.niner.net | info _AT_ niner.net Phone: +1 604 630 1772 | +260 21 1 255568 | 1 855 NINERNET
Update, 2016-12-12: Updated link to CoCCA “patrons” page.
We bring your attention to yet another scam aimed at domain registrants. Of course, there are disclaimers in the faded fine print telling you that this is not an invoice, only a solicitation or proposal, but the email is clearly designed to look like an invoice for the renewal of a supposedly expiring domain registration.
As always, please ignore emails sent to the email address that you use in your domain registration(s) that are not from your domain registrar or registry. (If you’re not clear on the difference between a registrar and a registry — and who yours are for your domain[s] — please ask us.) In fact, we suggest using an email address for your domain registration(s) that you do not use for anything else, so that you can identify emails that are sent as a result of “scraping” your email address from the public WHOIS.
Below is one of the examples of the latest scam that we are seeing. Please note, however, that the apparent sending email (in the “from” field) can and does vary.
From: Domain Service <info@better-fit.com>
To: domains@ninernet.com
Subject: spam-slip.com expiration
Date: Mon, 30 Nov 2015 15:53:16 +0800
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If you have any questions about this or any other suspicious email you have received, please let us know.
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